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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 8,813 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, worth the buy! Going to get one more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good on high Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for low bass music. At high bass it’s annoying. Also the charging case is little big and bulky

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Jabra, Bose and Anker. These were the best!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab-Jbud Air true wireless earbud headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair sound quality, easy to drop out of the ears!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap but good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are what you would expect, I was a little worried about the charger but so far no problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to loose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too easy to lose. I had mine for a month before one went missing, now I’m down to one.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Nate, we are very sorry you have misplaced one of your earbuds. You can shop replacement parts on our website under Accessories. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Head4n

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just good for work and not so much care if it breaks or whatever the case may be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They work fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but they do not last long. I had to switch them after a couple of months

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Earbuds dont stay in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds sound great but they DO NOt stay in my ears. I wouldn't recommend them for working out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too big for ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too big for my ear. I Was going to return it or exchange it. But my local store is close.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like these enough to not return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay and I kept them BUT if I wasn’t such a lazy person I’d exchange them for something else :)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Free then sure otherwise skip

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good . Low volume, problems syncing to Bluetooth

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio [email protected] or phone (405)445-7219 (M-F 8-4:30PST) jlabaudio-conv

  • Rated 3 out of 5 stars

    To much bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really bad for the price but I would spend abut more for something better. I believe will be worth it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy these headphones. They do not feel secured unless you shove them in your ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality not as good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out it made better sense to get AirPods. These fall out of my ears working out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you.-JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    JLab

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the JLab earbuds. My only issue was I could not get them to stay in my ear canal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These perform alright, not the best sound quality. You hear clearly but others cant hear you well enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - JBuds Air True Wireless Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic set of buds, with the minor lack of microphone quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good new but lost power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost power over time, not as loud anymore. Stay in ears ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine .. not so great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good deal .unfortunately left side stopped working after few months

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, we have a warranty on all products. Contact customer support to see if you can get a new pair. -JLab Audio jlabaudio-conv