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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 8,813 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in ear they are to big for my ear. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how these compare to other witless earbuds but if this is typical of how wireless sounds, it’s very sad. The sound is tinny, thin, and abrasive. Otherwise, they’re ok, but the fit is kind of clunky. Do not subject yourself to this unless all you are going to listen to is AM talk radio.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey yadamacbookpants,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into anew unit or model.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Great earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to travel with. Light weight, fits nicely in your pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It' not worth it to buy. It's broke down about 3 weeks later..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    ok for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for price, on sale. bit uncomfortable to wear, falling out constantly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to wear. Sound doesn’t get old enough. Had a hard time syncing them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is pretty ok if you’re on a budget. Sound quality is not so bad as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter because they were the cheapest ear buds that were similar to my Bose. If you have small ears they don’t stay in. Had trouble connecting and sound quality was subpar, I ended up buying 1st generation AirPods.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      hey shells,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with a few options.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    For me they were not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my son, and he asked me to get my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great build, about avg audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, build is good but sound is bit lacking but bang for your buck

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to pair and connect but would not stay connected. Phone on the desk in perfect range and would just keep going in and out. Not to mention the poor sound quality. Best Buy isnt in my everyday path plus they clo

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this issue you ran into. You can try troubleshooting the earbud to reconnect the Bluetooth by following the step-by-step instruction in the user guide found in your original package or by going to the product page on our site. If this does not work please reach out to our customer support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these, the only problem I have is that they tend to fall out my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy access

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is not holding a charge for long period of time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      These buds should get you about 6 hours in each earbud, 18+ hours in charging case. If this is not what you're experiencing please reach out to our support team so they can help find a fix to this issue. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    wireless labels ear bud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear buds dont stay in ear to bulky in ear. I returned item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep in my ear and only last about 3 hours play on charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that comfortable Sound is okay Stopped working after 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Don't expect Bose quality but can't ask for more for $50

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is below average for a pair of true wireless earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    head phones wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noise reduction ................................,,,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my mowing job. These are much quieter than expected.

    No, I would not recommend this to a friend