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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 8,813 reviews
  • Rated 3 out of 5 stars

    Average sound quality, especially Not for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality, especially not for music. Charging looks good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Alright but no far frequency when walking always from your phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for using when you are on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Would like more earned choices. The one given is small

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very comfortable fit but.........

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first say that this is the best fitting and most comfortable earbuds I have ever worn. But the first thing I noticed was the touch controls are very dicey and somewhat confusing which make them rather inconvenient during my workouts. The sound quality was very good to my surprise being so small but very clear and loud enough while out on my run. The charging case is very well designed as also. If you are looking for a nice set of buds this is well worth checking out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better, sound quality wasn't great at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds muffled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not clear like I expected and want stay in my ear keeps falling out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not the best but it will do the job in listening to music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality was ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear stop working. Left ear stop working. Product was average..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    make it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it could be better overall once I figured it. more

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to keep in ears, bad for working out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I can still return these guys. They continuously push out of your ears and occasionally won’t connect to new Bluetooth devices. Not good for working out. Mine popped out 5 times while simply sitting on a plane and kept falling behind my seat, causing me to get aggravated.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    They work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem ok alil big in m op but other then that they seem to be good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No too buckle for the ears going to return them the price was right

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. They take forever to pair then they disconnect. It goes back and forth connecting disconnecting. Then you sound like a robot talking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's poor, dont buy it, it's really sux and poor quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Good but too big for ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a tad bit uncomfortable. Could only wear for a short amount of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have a horrible echo or feedback to the person you are speaking too also you sound very muffled to them. I could not hear my husband at all. He says the sound quality is good so if you just want for music I guess they are fine

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Gretchenr2,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 3 out of 5 stars

    Grate for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dose not last long , calls are horrible they look very cool to wear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sucks the caller on the other end has difficulties hearing you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good. Hard to hear. Quality not there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good if it is sold @$30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and I am finding difficult to hold in my ear .

    I would recommend this to a friend