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Customer reviews

Rating 4.2 out of 5 stars with 8814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 8,813 reviews
  • Rated 3 out of 5 stars

    Decent lil ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad Usually go for Apple But these do just fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok but I didn’t like the feel in my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but do not come with charging cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your money worth.. haven’t had any issues yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmm ya the t we were going through our wedding weekend we can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok. flat. no bass or treble. uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but I returned because the sound was so low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to a friend He loved them .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average wireless headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Not the best but not the worst.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Save the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not loud at all. Can only use one headphone to talk on the phone and is not good at all. They ear cups are not comfortable. The sound is very very cheap. Save the money and spend it on AirPods, Bose, or beats.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Manny,
      Sorry to hear of the number of issues that you are reporting. This unit puts out close to 100db, which is quite loud. The volume issue coupled with the poor call quality, leads us to believe that you received a defective unit. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    sound good dont fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my ear canal is to small ear buds fall out .wont work for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality is less than others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for $30...not worth it at that price. Sound volume is weak, at highest setting can still hear my wife talk, so intended function to drown out her constant talking was a epic purchase fail. Returned and bought Skull Candy wireless. Happy with those.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Paulywankenobi,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may gather a bit more info as to your experience.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 2 out of 5 stars

    Great when they work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is far but they only work about 30% of the time. When their not working, the sound cuts in and out, or one of them won’t even work at all, or it sounds like your going through a tunnel. I should have spent the extra $60 for the wireless set I really wanted.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Devi,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not so good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair, one of the bud keeps going out, was unable to connect again, trying do the Warranty, it was just too much hassale so bought another pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work ok. One side doesn't work as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great audio but reception to short...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be close to the phone to get reception...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were just alright. Had trouble adjusting the volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EARBUDS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work okay. They do not stay charged for long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not hold its charge for to long. Always charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a friend and they have no complaints.

    I would recommend this to a friend