Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Perfect for the person with 1 ear!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought with his birthday money. He was never able to use as only 1 side would charge. The indication light would not even turn on for the 1 side. Even tried putting them in the wrong side to see if it would change. Nope. Had to return them. We did not exchange for another set.
No, I would not recommend this to a friendfit is tricky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.make sure you like the fit as they are kinda hard to push onto the button to activate a call or push next song. For the price tho...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey 4realzreviewz,
A good trick, is to push on the buttons like you are pointing back behind your head. This will relieve some of the direct pressure on the button. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may hear more of your experience. Thanks so much for your review.
We want to help you
#FINDYOURGO
JLab Audio
- Cons mentioned:Volume
Low max volume.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Max volume is minimal, can hear lots of outside noise, uncomfortable ear molds.
No, I would not recommend this to a friend Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear buds does not light up, no sound, nothing!! Fully charged & paired, but one with light and one without light..i had them delivered because im disabled and hard to get to store....But now i have no choice i HAVE to go to the store..i am so disappointed!! I guess quality control was off that night.
No, I would not recommend this to a friendToo bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these today and will be returning then as soon as the crowd dies down. I never powered them up so I can't speak for the sound quality or how they work. Reason for returning is they're too bulky and hang too far out my ear. I don't see any comfort with wearing them that way and honestly it looks crazy. Too bad I didn't get to experience them fully. Maybe they'll work for others but not for me.
No, I would not recommend this to a friendbelow average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not bad...i dont feel much good when i use... compared to beats or any other this product is below the average for sound.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey naini,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new model that will better fit your lifestyle.
We want to help you
#FINDYOURGO
- Cons mentioned:Connection
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awful. Never stayed connected to my phone. Returned within 2 weeks.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tonya,
So sorry to hear of the issues that you ran into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options, and gather some info as to your experience.
We want to help you
#FINDYOURGO
- Cons mentioned:Volume
Volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume was too low for the iPhone so I couldn’t hear the other person talking that well
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MrNobody,
We are very sorry to hear of the low in call volume. We would like to have the opportunity to troubleshoot the issue. When you get a sec, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may help further troubleshoot.
We want to help you
#FINDYOURGO
JLab Audio
They work well just wouldn’t prefer them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Would not recommend. My personal experience with them is very taxing
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Connection
Not worth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to sync the pair. i used it just for one week, one ear bud stops functioning
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Arsheed,
So sorry to hear of the issues that you have encountered. We would like to have the opportunity to troubleshoot the issue, or get you taken care of under warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
On the cheap side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do. Just not load enough for my family. It’s easy to use just not the greatest sound quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey 671mcgrado,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fair but not as I expected. The sound was crackly and I wanted primarily for the phone. Not the best choice.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kenny,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Defective and cheap quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont trust this brand anymore. Straught in a row my second ones stopped working after few days. Had to return them back
No, I would not recommend this to a friendWorked great for a while
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great when I first got them. After 2 months the case quit working. I would not recommend these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we would love to make it right. Please reach out to our customer support for assistance. -JLab Audio
Sets2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets where great for the time but did not do good with sweat or water.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
no Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them from Bestbuy used them once. Charged them and they turn off after 1 minute of use and won’t pair easily!!
No, I would not recommend this to a friendWorked somewhat ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 6 months, and then they stopped syncing with my phone. Not worth the price. Got AirPods instead.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey belle,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with a few options.
Kind Regards
#TeamJLab Customer Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it.. not so good and not very comfortable in ears. Not sure it's for me...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your review, we believe
every customer should be heard and we work hard to ensure our products satisfy our customers We would like the opportunity to speak to you more about your experience. Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
- Cons mentioned:Connection
Not good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like others the left bud is does not connect at all. Never again.
No, I would not recommend this to a friend good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to take back to get a replacement pair after just 5 days of use because sound was going in and out on one bud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey bowler,
So sorry to hear of the issues that you ran into with your jbuds air, our sincerest of apologies for the troubles. If need be, we do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.