Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t take long to return these. Many people couldn’t understand me on phone calls.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
too bulky and sound is not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ear pod piece is too bulky and difficult to tap on and off. Irritates the ear and had to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey petie,
So sorry to hear that the fit was not quite right for you. There will be times where our products won't fit everyone like a glove. Just an fyi, the button is quite stiff when new, but does indeed loosen up with a bit of time. If you ever have any questions, please feel free to shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t
We want to help you
#FINDYOURGO
JLab Audio
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like them so I gave them to my husband. He loved them while they worked. They stopped working about 2 months after I purchased them. I didn't like them because they fell out of my ear while working out, chewing gum, talking and they just didn't work out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options.
We want to help you
#FINDYOURGO
JLab Audio
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and does not work for long. After a week one stopped playing
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey techcrazy,
So sorry to hear of the design issues as well as the pairing issues that you have encountered. Although we can't change the design, we can help with the pairing issue. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may help get you paired back up.
Thanks,
JLab Audio #FINDYOURGO
waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont waste your money. stopped working after 1st charge. will not connect to blue tooth anymore. case shows they are charged but then you take them out and put them in you get low battery and they shut off. just past the 2week return period go figure.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Matt, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Didn't like
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for the price. It has a weak battery and buttons can be difficult to operate.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Not the one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept glitching,wouldn’t charge, but Best Buy took em back without hassle, luv yuh Best Buy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Barnie07,
We are very sorry to hear of the issues that you have run into. If you get another unit, please keep in mind that we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
Not a good battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed!! Bought these 2 months ago and they don’t charge anymore.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its jot that good of a earbud. Doesnt fit well when used in gym. Keeps slipping from the ears
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sspp,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a different model that will fit your lifestyle better.
We want to help you
#FINDYOURGO
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always trouble pairing them to the phone, tend to fall out of the ears easily
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Cheap Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. The product is just not that good. The price was right though.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs dead way too fast and earpieces fall out way too easy. Don't buy these.
No, I would not recommend this to a friendDon’t do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and AirPods on the same day. Get AirPods. I am returning these ASAP
No, I would not recommend this to a friendDifficult to hear with them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult for people to hear me. The background noise was picked up during conversations.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Hamm,
So sorry to hear of the call quality issues that you ran into. Our sincerest of apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot, or get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Pass on by these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because a friend at work was bragging on them. I bought a pair and tried them for 24hrs. And I took them back, the sound was terrible. I loved the case with the built in USB cord. I LOVED the magnetic earbud holders built into the case to help you locate the earbuds properly. But the sound quality sucks. Don’t buy these, pass on them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey YoungSavage,
So sorry to hear of the issues that you ran into with your jbuds air. These should be putting out nice clear sound at 99db. Sounds like you may have received a defective set. We do cover these under a two year warranty. For future reference, please always feel free to reach out to us if you ever have any issues, most of the time we can fix them over the phone. If need be, please feel free to reach out to us via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm
We want to help you
#FINDYOURGO
JLab Audio
At full volume they are still not loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got these and tried adjusting settings and the sound is just not full or loud enough
No, I would not recommend this to a friendwouldnt stay in my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter which size cushions I used they wouldn’t stay in my ears , might just be me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey brian,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will stay put.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Connection
Lousy ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short charge time, hard to get and stay connected to your phone
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sandy,
So sorry to hear of the pairing issues that you have encountered. The pairing process should be very easy. When you get a chance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot, and get you back up and running.
We want to help you
#FINDYOURGO
JLab Audio
Crap!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds can't hold a charge. I was only able to use them twice, when I first bought them. Now they don't work at all and it's too late for me to return them. A huge waste of $50! Doesn't even deserve one star.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mandy,
So sorry to hear of the issues. Our sincere apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t impressed at all but I guess you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab