Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
It's sounds good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds good but after having a few months the charging case stop working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to get these to stay securely in my ears no matter what I tried.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey forme,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives.
We want to help you
#FINDYOURGO
Not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this brand twice. Neither set would charge adequately in its case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.
Kind Regards
#TeamJLab Customer Support
I would save my money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isn't good for a few more bucks you can get something better
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Because you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Good price not much for quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To listen to music is not bad but to answer phone calls the sound is not clear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Adri,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality sound. Did not like them I ended up selling them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
It ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds alright.. but case is fragile..I drop it and the internal part broken
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Gopro2202,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options for replacement.
We want to help you
#FINDYOURGO
They stopped working 1 month after I bought them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my sister for Christmas and they literally stopped working about a month after. Whenever she used them it would say they needed to be charged even though they were charging all night long, eventually they didn’t turn on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kgcruz,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get them replaced under warranty.
Kind Regards
#TeamJLab Customer Support
will not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.person on the other line doesn't hear me clearly and sometimes not at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mimi,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just ok. The sound quality is not that good. They don't fit at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey spawn,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a different model under warranty that will fit your lifestyle better.
We want to help you
#FINDYOURGO
Too Big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't like them, I took them back, too big for my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not comfortable to the ears bc of there size. I wouldn’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .BHey J4321,
Sorry to hear of the troubles that you ran into. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives. We want to help you #FINDYOURGO
Didn’t fit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other reviews were great but this product didn’t fit so I returned it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air buds work well but I’m having problems with the charging case
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 4 sets of these earbuds during Black friday and gave to my mom and my uncles kids . Utterly disappointed by the quality of sound. And they dont charge properly and after a month my mom was not able to charge them properly and we were able to hear . Thought it was a good deal but very disappointed
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey phani,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up with a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Sound not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not the best for the price paid for them i prefer wired ones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey elie,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will better fit your needs.
We want to help you
#FINDYOURGO
JLab Audio
Not a fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used once, not a fan of this product. Would not purchase again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Not the best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buds had many issues connecting via bluetooth. Had to return the product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sudsman,
We are very sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Not the greatest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were really uncomfortable to wear and kept falling out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Pros mentioned:Ease of use, Fit
Comfortable and good sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great wireless ear buds that stay put in your ears. I have found that the charge does not last near as long as the box claims. After about 2.5 hours the battery needs to be recharged. It is handy though that placing them in the case charges them automatically. Besides the battery life, my only other negative is that both buds have to be used. You cannot have functionality with only one like Apples air buds can. Buds were very easy and intuitive to connect though the functions and how many times to push a button to get it to do what you want is sort of confusing and takes practice.
I would recommend this to a friend