Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Not good for talking just for listening to music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much background noise and can’t no one hear you talk without yelling
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jay111,
So sorry to hear of the call quality issues that you are encountering. Our apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
sound quality is poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to use then for mostly phone calls the sound quality is poor.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kpage,
Sorry to hear of your disappointment in regard to sound quality. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
The end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to sync.................,.,,,..,,,,,,,,,,,
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a backup pair of headphones for working out, since they’re wireless and sweat resistant. However, these only stay in my ears if I push them in there very tight and they are uncomfortable. If you have small ears, they probably won’t fit. I would not recommend these at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey towntime,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a model that will stay put for you.
We want to help you
#FINDYOURGO
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't hear evenly in both ear so it was annoying to me personally
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jessica,
We are very sorry to hear of the troubles that you have run into with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Sound quality and cosmetic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with sound quality they look very low quality made.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Bulky
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not good at all. I don’t like big earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
They would not stay in my ear. They would pop out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They would pop out of my ear as soon as I would barely start sweating.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Debbie2,
Sorry to hear of the fitment issues that you ran into. From the sounds of it, another model would fit your lifestyle better. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few warranty options.
We want to help you
#FINDYOURGO
JLab Audio
Audio Lags/Stops Multiple Times Per Minute
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds will stop playing audio randomly, like an old CD skipping in a portable CD player. Quality is very suspect. I am returning these ASAP. Too bad, so cheap on Black Friday, but I guess you get what you pay for...
No, I would not recommend this to a friendPoor sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality. Didn’t fit my ear at all. Stick too far out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MikeW,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a model that will better fit your needs.
We want to help you
#FINDYOURGO
ok for the beginers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.volume performance is bad, can't hear properly the other person
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Navin,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Poor choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay charged. I purchased twice and had to return both.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kesa,
So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Stopped working, no reason-garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud just turned off. Difficult to even get back on, once I did shut back off after 5 seconds and will not turn back on. Battery 90%, no damage or water on earbuds. Garbage earbuds, avoid along with Jaybird x3 which were also garbage after about 3 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joshua, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
they were ok for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are a bit heavy for my ears but they do the job
I would recommend this to a friendOnly $50 No words
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality I expected some more of it Good but not enough for me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey serch,
We are very sorry to hear of your displeasure with the Jbuds Air. We do cover our Bluetooth headphones with a two-year limited warranty, maybe another model would work out better for you. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer you some alternatives, and get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
was not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality wasn't good................................
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not goodddddddd Not goodddddddd Not gooddddddddddd
No, I would not recommend this to a friendNeed Blue Tooth to Use These
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because I was told they would work with any smart TV. However, they will not work with your smart TV if it is not Blue Tooth enabled -- an extra expense in my case because my smart TV was not so enabled. Had to return the ear Buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we sorry you were incorrectly informed. Please reach out directly to JLab if you have any questions. -JLab Audio
ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are average headphones at best. They sound ok.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you will enjoy.
We want to help you
#FINDYOURGO
JLab Audio
not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case make it difficult to charge the earbuds...
No, I would not recommend this to a friend