Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 10,260 reviews
  • Rated 3 out of 5 stars

    Broke

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them when I first got them, but one of the EarPods stopped working for no reason after two weeks. Returned this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds I use them as my blue tooth for my phone because they feel sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and the price was right! Thank Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice pair of ear buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say- another pair of ear buds for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra volume boost really helps out while riding motorcycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced bluetooth earbuds and like the fact you can charge on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and used it a couple of times and they where ok. I didn't like the quality of them. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They preformed better I thought they would and no problem withthem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music at work all day long. You can't even see them in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, short life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first pair last year around March. After a few months, the left bud went out. Went back for warranty replacement. Best Buy Happily replaced them. Within another four months, the left ear bud had gone out again. Again, they happily replaced. And now, just yesterday on July 2nd, the left ear bud went. AGAIN. I guess that's what I get for a cheaper wireless earbud? Seems to be a recurring issue with the left ear bud though.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Bill,
      So sorry to hear of the multiple pairing issues that you have run into. 9x10 the issue is caused by crossing them up in the case. Please follow the following pairing instructions to the "T". If these do not help, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through pairing.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones and sound is steady my daughter likes them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are just what my grandson wanted. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my wife

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to be an easy wireless option for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing Apple Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to replace his Apple earbuds that stopped working.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Clarity sucked and...

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor clarity on calls and loss of connection after moving more than 3' away from the phone. RETURNED!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey TeeLuxe,
      We are very sorry to hear of the poor call quality that you experienced. You should be getting nice clear sound, at a decent volume. Sounds like a bad set. Our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Not as great as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume level does not get very high. Buttons are hard to push and hard on the ear when doing so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!! On sale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this product half offBest Buy members great deal great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Audio - JBuds Air True Wireless Earbuds Headphone is Grate One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I got them for Christmas presents for friends of mine

    I would recommend this to a friend