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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 10,260 reviews
  • Rated 3 out of 5 stars

    Ok to say the least

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok hard for people to hear on the other end of the phone. Sound quality isn't bad but could also be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got them for Christmas and loves the sound and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert upset about these. Bexame unfortable. The left ear bud is the only one you can use if you wanna just have one in. Dont have the best battery life. Sound is good. Microphone not good. I wouldnt ever buy these again. They've been sitting in my tool box for along time. Used them maybe a week

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact charging and carrying case so I don’t lose them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at first but Please pretty bulky and falls out very easy and after you lose one they don’t work at all

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Love it!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever!!!!!!!!!!!!! I love it!!! Great sound and quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Earbuds would not pair together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good. Unfortunately, the two ear buds would not successfully pair together.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey melissa,
      We'd like to help get you paired back up. We are close to 100% getting the JBuds Air re-paired over the phone. When you get a moment, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, much cheaper than the Apple version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed these for my trip for las Vegas for the plane ride

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not properly satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well at first and then after 2 months it started having issues. Low performance and also causes ear aches

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes there is static interference JLab Audio - JBuds Air True Wireless Earbud Headphones - Black. Purchase Black Friday

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Ear Bunds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son for Christmas and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. Not sure how they tested out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for the Bluetooth quality easy to carrying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for more. Great quality, great price!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.... recharge quick too. Comfortable to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but wasn't the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last long. If you listen to music all day, these are not the ones for that. But okay for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for my grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love them. He was so happy best Christmas ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend them to everyone - great price, great sound

    I would recommend this to a friend