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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 10,260 reviews
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is comfortable. Good product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get ear buds to stay in my ears .tried all three sizes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for myself and they were to big. Keep falling out my ear.They were a reasonable price.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Shay, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Would recommend and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was a gift for my boyfriend he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Dad. New Tech for him. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful Bluetooth with this price. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for myself and so far I really like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and very cheap Best Buy are the best store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these work just as good as the expensive ear phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for son. He is very happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for what you get when it comes to technology and this is a prime example of it. It is not bad but could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a present for my son and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed perfect for me! They were inexpensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't very good. Sound is meh, get uncomfortable after 45 min, takes a long time to pair them (like 20 seconds), and the eartips fall off easily. But... for $50 it isn't all that bad. To get a better pair of true wireless earbuds you'll need to spend at least twice the amount. Personally though I'd rather just use wired earbuds until you can save up for something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey KevinW
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you'll be pleased with.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent purchase if you are concerned about budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are a decent purchase but I would rate them an average on overall usability, feel of usage and battery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones are the best . Good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there okay for working out not much else okay sound doesn't get that loud so not good in a noise environment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but they aren’t the best for staying in ears. They also are pretty low end so good for a budget.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than other options, yes. But you get what you pay for. The sound is so flat compared to AirPods which are immersive and have far superior sound quality. These are water resistant which was a plus compared to AirPods, but then the new AirPod Pro came out right after I bought these. Ended up keeping these (thought probably couldn't return them), but bought the AirPods Pro's.

    No, I would not recommend this to a friend