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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 10,260 reviews
  • Rated 5 out of 5 stars

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEst Value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound ok/do not stay in well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50, they are "ok" as far as the sound goes. But, they really don't stay in your ear well when you sweat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wirless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these buds to anyone looking to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them on vacation they worked great! No issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound system but it falls down a lot. I wouldn't recommend it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey briana,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit or model under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend of mine. He loves them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work fine, but the quality sound is not really good, but work to me becouce is not to expensive

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They would not stay in the ear had issues charging

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry for the inconvenience they've caused you. Feel free to reach out to our customer support for any questions or concerns at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help! - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Not comfortable, not the best sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that comfortable, poor noise cancellation on both ends, and just wasn’t happy with the quality of the calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gg amazing lmao xd it works good and all that jazz

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    falls out of ears when sweaty Poor quality when sweaty Not loud enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Chappy2017,
      Sorry to hear of the fitment issue that you ran into. Our cloud foam tips would probably work out best for you. As far as the volume issue is concerned, these put out close to 100db, which is quite loud. Sounds like you may have received a bad unit, or the seal being created is not sufficient for max performance. We would like to have the opportunity to troubleshoot the issue for you. When you get a sec, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of, and offer some pointers for fit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for our 12 year old. Easy to use for him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great product, but worth for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not fitting in ears correctly, sometimes it’s fell down. Low sound, no outside voice reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great and comfy in your ears.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds to have and take with you anywhere you go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but a bit too big for me for smaller ears. The adjusters didn't make a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, they work great, just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them use the earphones every day!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBuds looks OK but the sound is really not really good, but for the price is not bad working fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend it if the price is a good price

    I would recommend this to a friend