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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 10,260 reviews
  • Rated 3 out of 5 stars

    JLab buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced times where one or both of the buds haven’t charged and the charging pod had a charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One size doesn't fit all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, on the tinny side. Fit has been a big issue, no smaller size earbuds available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent earbuds for the price. Did not feel too good in my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery power didnt last too long ln them and it took for ever to charge in the case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound doesn’t look nice though

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay! They died quickly and looked really big on my ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I guess that is to be expected at this price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. You get what you pay for. Very low volume

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey john,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Don’t stay in ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but does not fit my daughters ears. Always falls out. She is 14

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with them falling out of my ears. Good price but one is broken already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but if you have the money to buy some better quality ones please do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product Works perfectly No Hassle at all .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for $43 and wish I'd got my money back. The sound is poor. Three settings and the default EQ is best. Charging is ok, the fit of these weren't horrible but not a fan of deep in ear canal ear buds. Phone calls were low as well. Only nice thing about these would be that they're true wireless. That's about it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He didn't like the way it fit. Had to return it for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The called person not getting clear voice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not recomend for friends. It is good for song listening.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    over priced

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is okay , it is overpriced for this kind of device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There is static in earbuds when I move my head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is static in earbuds when I move my head. Other than that, the ear buds are good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just get the airpods!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway into airpods Cheap and not as good... didnt have great batrery life

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you battery life is not what the package says please reach out to us so we can help you out. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    apples are better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work and are ok. apple are way better and worth the extra money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. I bought them and returned them a few days later. The sound is very weak. I had to turn the volume nearly all the way up on my phone into the red where you get that warning about damaging your hearing with prolonged loud noise. But that wasn't a worry cause the sound is very weak. They have different settings like standard, Bass and JLAB custom EQ and they all sound the same. No difference at all. They also fit poorly in my ears and they made my ears sore. After using them for just a few minutes my ears started to hurt. Very uncomfortable. The little rubber pads they give you with them do not help at all. They decided to put the company logo on the little rubber cup that goes in your ears. So it feels like there is something in your ears. This just adds to the discomfort. It's a very stupid design choice. Don't bother with these. Either stick with wired earbuds or prepare to spend a little money to try and get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out good then started shifting out would maybe upgrade or by warranty

    No, I would not recommend this to a friend