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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 10,260 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mediocre quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok but not enough bass not worth $49.99

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey quan,
      So sorry to hear of the sound quality issues that you're describing. We would recommend ensuring that you have a proper seal by trying all of the enclosed tips, and if you're looking for extra bass, switching the eq settings. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Work good most of the time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes my music cuts in and out. I repair and they are fine. Can be a pain

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One set of earplugs did not work properly. Had to get a replacement. Jury still out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for an inexpensive wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine. But they constantly fall out of my ears. Should make a smaller size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These are ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit could have been better. First day almost lost one but found it next to my car.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great until they would charge anymore. I took them back,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one earbud works when on a phone call that’s a major downside for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for $29.99. Not as nice as the high end brands but it will do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low last.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, but battery don’t last to much. Almost 2 hours. I’ll return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for Money but don’t expect more That. It will average music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    did not work properly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife but the left ear bud wasn't working. ended up returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out while running so be mindful, Just make sure you insert them carefully.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for regular everyday but not loud places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear well in loud places received a lot of complaints about background noise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still not tested

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hop this item is go because about there are some battery don't have much time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they need to do but could be a little better, but hey you get what you pay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not deep basds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for value headphones, don't expect deep bass as in other higher quality buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but sits weird in the ear. Returned item.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Reviewer,
      So sorry to hear that you returned your jbuds air. If anyone is reading this response and have the same issue, please give us a call so that we may provide you with some tips and pointers as to how to get them to sit comfortably. We can be reached at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    not that great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very happy with them. Battery go dawn very fast and charge slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done hole a change long i take to hospital for four hr. than have change

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab Audio Earbug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not hear very well on these Earbug. Need to improve sound.

    No, I would not recommend this to a friend