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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 10,260 reviews
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the way it fits in your ear and can hardly hear the music

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. They take forever to pair then they disconnect. It goes back and forth connecting disconnecting. Then you sound like a robot talking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay but definitely not worth what I paid for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad earbuds but I feel it is cheap material and some times I feel pain

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were ok not quite what I was looking for but good starters

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great item for the money.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product without having to spend hundreds on name brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok. Seem to be working as expected buttons a little hard to push

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Work great until it stop working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds start out great. After about two weeks one of the buds stop working. This caused the second ear bud to stop working while in my ear. I placed the non working bud back in the charging case and the other ear bud started working again. I return the product for a refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not fitting well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn;t like this so returned. The charging cable is very small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it doesnt grip well to my ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Won't work anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them when I first got them, they sounded great But then after 2-3 weeks one of them won't charge and neither of them will connect via Bluetooth I'd like to return them and get another pair but I can't find my receipt

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Netdancer,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but disappointed in not being able to wear just 1 at a time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but disappointed in not being able to wear just 1 at a time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it because I can not connect it to my Ipad, Ipod, or my Fitbit watch. I have the girl at the store geek squad connect it but as soon as I got home it did not work. Paid $40.00 for it and it was a waste of my time and money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey rick,
      So sorry to hear of your pairing issues. We can most certainly help you with that. When you get a chance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you paired back up.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Awesome earbubs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless earbuds are great on the go, but the volume does go high

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Good when they aren’t broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set before these and they worked great for probably 3 months then they randomly started disconnecting so I bought another set and one was broken so I returned them and don’t really plan to buy another pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was great after about 6 weeks you could barely hear the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    they are functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are what they are. A low cost earbud. They are functional

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth a dollar.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Samsung earbuds and I thought of using this earbuds for work. They were not comfortable at all and I had a lot of trouble getting them to sync with each other, I wasted 2 hours of my life that I'm never getting back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To big for my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was painful, because it was too big.it put a bump in my right ear.

    No, I would not recommend this to a friend