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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 10,260 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good for its price, sound is not that great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connects to calls while charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Christmas and worked ok but these connect to my Bluetooth when they are in the case on the charger. Very strange, and I hope it was just a defective pair but very annoying they don't automatically stay disconnected when in the case charging.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average battery life on a charge. decent sound quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Wicked, thank you for your review. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Average sounding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son but the bass is really low in these ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive bluetooth headphones pair up with anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With not stay in

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it wouldn’t stay in my ear. So I give it to my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not for active pepple. They fall off easily will running

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iam not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iam not satisfied of the product it seems to is a republish item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like this wireless ear buds hard to cinch with phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes sounds is scratchy. I expected better performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasnt what i was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was complicated and didnt fit to ears well ended up returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was as expected, no ear stability would not stay in slight head movement would cause them to fall out. Touch feature was not an easy feature to use. That being said, I have friends that have and love them. I’ll be purchasing ones with an over the ear feature

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey array,
      We are very sorry to hear of the issues that you have run into. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok for the price but didnt ladt long. The price was ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sound isnt to bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they can fall out of your ears if your not careful

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JBuds Air jlabaudio-conv

  • Rated 3 out of 5 stars

    Good headphones but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are too big and the music doesn't sound verry clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average average average average average Average average

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay! They fit me a little to big . But I made it work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good set for starters..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive compared to the high end buds yet comparable ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much you get what you pay for, not bad, not great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, had problem, it kept following off my ear.

    No, I would not recommend this to a friend