Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was okay but it was too big and heavy on my ear
No, I would not recommend this to a friendDisappointed-Bad earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am constantly getting complaints from those on the other end, when I use these earbuds. They say that it sounds low and makes static and that they can't hear me. These earbuds is not worth the cost. I am very disappointed with the purchase of these headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Naae,
The main cause of this issue, is the rubber cush fin covering up the mic on the right bud. If this is not the case, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although they were inexpensive, I feel they are not worth the price. They are hard to figure out even with the instructions. I didn't like the bulky size. The ear fittings didn't work the best and you don't get enough options. Not worth it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Not sure I will keep these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose connection a lot. I am not loving them.
No, I would not recommend this to a friendGet warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud stop working after a couple of weeks.
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are okay, a little uncomfortable at first...
I would recommend this to a friendGood for my use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed something new and this did its purpose
I would recommend this to a friendNot for everyone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones. Extremely painful if you have smaller ears. I couldn't get them to fit well. Push button controls can be confusing and painful having to push hard against the earbud. Short usb cable makes it difficult to charge in some places.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rk125,
Sorry to hear of the fitment issues that you have encountered. Maybe a different model would fit your ears a bit better. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into an alternate model under warranty.
We want to help you
#FINDYOURGO
My mom bought these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom bought these headphones, we have tried like 20 times on pairing then up with her iPhone X. We have followed up the instructions carefully, we have even tried recharging them and still no success. It’s probably a defective product on our end, will be returning these very soon whenever I have some free time.
No, I would not recommend this to a friendNot worth the value paid for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product, earbuds did not keep a charge. Had to be put into charging case every 3 hours. Even though the manufacture says the earbuds would keep a charge for up 12 to 14 hrs. Did not operate well while doing outdoor landscape.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Defender,
So sorry to hear of the troubles that you encountered. The buds themselves have 4 hours playtime/charge, with the case having 10 hrs. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t if you would like to try a different unit with more battery life.
We want to help you
#FINDYOURGO
JLab Audio
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well at first they worked well, then I noticed the 1 second lag. After the first few days the left ear stopped charging. Soon after they would not pair wit the phone. Could of spent the money on better end brand. At your own risk purchase.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JayGee,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
We want to help you
#FINDYOURGO
Ok Earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JLab Audio Earbuds seemed to be a awesome purchase at the time. I purchased these during Black Friday to use as a backup. Upon activation, I was unable to hear properly from the earbuds. I had to return within a week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Too weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them. Sounded weak. I like at least some bass. Also, hate having to push the button/earbuds too many times into my ear with no verification of results. Got the Jabra Elite Active which sound great and with EQ settings the bass works for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Farmhand2k,
Sorry to hear of your disappointment with your jbuds air. We are releasing a new version that addresses all of your concerns. When you get a sec, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more info.
We want to help you
#FINDYOURGO
JLab Audio
Jlab
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter she like them at first but then after a while the would say they needed charged when already been charged
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Hilda, let's have you reach out to our support team so we can help troubleshoot the problem and find a solution. -JLab Audio
- Cons mentioned:Volume
Fits awkwardly in ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listened to a couple of songs with these in my ears and what a relief to take them out. Not impressed with the volume on them either. Taking these back and getting something better assp
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jrock21,
So sorry to hear of the fitment issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new model that will fit you better under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Not the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used these for a few months & I hated them. Music quality was okay so I’ll give 2 stars but the buds always fell out & it was a pain trying to connect them to my phone. I recommend paying $100 more & get the AirPods!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Returning to try them again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My right earbud stop working after the third day with about 10 hours of use. I can not make phone calls or listen to music. However they seem to be great ear plugs. I am going to exchange them for another pair and see if I get better results.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey SAVRantandRave,
So sorry to hear of the troubles that you ran into. rest assured, the problem as described is not commonplace considering the sheer number of these that were manufactured and sold. We sincerely hope you love the new set. If you have any troubles, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Uncomfortable and sound quality is dull
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realize these aren't $150 AirPods, but they didn't even work as cheapo around-the-house earbuds. Too heavy, so fell out at the first opportune moment, no matter the rubber inserts, and just plain old cheap. Returned.
No, I would not recommend this to a friendSave your money and buy something better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These really suck. They last 3 hours top before dying completely. They constantly fall out of your ear. They take forever to sync with my phone. I originally thought when I got them that I could use one earbud and when it dies I could switch to the other. Nope. They don’t allow for that. The right earbud is the master one and when it dies, both are out of order. The voice that tells you when the battery is going to die...yup, comes from the right one. So if you got the left one in, they just cut out with no warning because that voice doesnt come in on the left earbud. I just ended up get the beats earbuds and I’m much happier with those now.
No, I would not recommend this to a friend- Cons mentioned:Connection
Not Impressed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off they are extremely uncomfortable. The sound is mediocre at best. Connectivity is terrible on a PC. Battery life is non existent. So...I would not buy these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the issues you are having and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audiob