Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
On the cheap side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do. Just not load enough for my family. It’s easy to use just not the greatest sound quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey 671mcgrado,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
Defective and cheap quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont trust this brand anymore. Straught in a row my second ones stopped working after few days. Had to return them back
No, I would not recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fair but not as I expected. The sound was crackly and I wanted primarily for the phone. Not the best choice.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kenny,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting in turmes of sound quality and basic functions related to basic functions and operational helpfulness and the charging care seemed to be a little infierier to other similar products that do similar functions but thank you for testing this product hopefully they can improve this product in the future to a higher standard thank you
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
They work well just wouldn’t prefer them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. Would not recommend. My personal experience with them is very taxing
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
no Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them from Bestbuy used them once. Charged them and they turn off after 1 minute of use and won’t pair easily!!
No, I would not recommend this to a friendWorked great for a while
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great when I first got them. After 2 months the case quit working. I would not recommend these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we would love to make it right. Please reach out to our customer support for assistance. -JLab Audio
Worked somewhat ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 6 months, and then they stopped syncing with my phone. Not worth the price. Got AirPods instead.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey belle,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may provide you with a few options.
Kind Regards
#TeamJLab Customer Support
Sets2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets where great for the time but did not do good with sweat or water.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Connection
Not good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like others the left bud is does not connect at all. Never again.
No, I would not recommend this to a friend good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to take back to get a replacement pair after just 5 days of use because sound was going in and out on one bud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey bowler,
So sorry to hear of the issues that you ran into with your jbuds air, our sincerest of apologies for the troubles. If need be, we do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! This clunky design is for those who can't swing the hefty price tag of the good quality buds!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different unit under warranty.
Kind Regards
#TeamJLab Customer Support
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on these, are short. It doesn't have a good bass for music, but they are good for talking on the phone
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tazz,
You should be getting 4 hours playtime out of the jbuds air. If you are getting significantly lower than this, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options.
We want to help you
#FINDYOURGO
JLab Audio
Not so great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on a good sale. Disappointed with sound. Very bulky compared to others around same price range!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed them for a while then they became annoying because they did not want to stay in my ear after so long.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mouse,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model under warranty.
Kind Regards
#TeamJLab Customer Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it.. not so good and not very comfortable in ears. Not sure it's for me...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your review, we believe
every customer should be heard and we work hard to ensure our products satisfy our customers We would like the opportunity to speak to you more about your experience. Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Not a fan. Bulky. Too heavy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. Buds were too heavy and fell out of ears with the slightest movement. Would not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey davet,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a different model that will fit you better.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Volume
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds suck! There is low volume and no bass at all, horrible
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Cons mentioned:Volume
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them. They didn’t do what I wanted. The volume wasn’t loud at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Packman,
So sorry to hear of the troubles that you ran into with your jbuds air headphones. If you repurchase another set, and run into any issues at all, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
We want to help you
#FINDYOURGO
JLab Audio
Fell out of my ears all the time
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These must be weighted strange or something. I could not get them to stay in my ears if I was moving.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio