Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Kinda cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly battery life is kinda short but I guess you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Lizz,
So sorry to hear of the experience thus far. Sounds like a defective unit unfortunately. Our sincerest of apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement unit.
We want to help you
#FINDYOURGO
JLab Audio
Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for that price but seriously sound is nothing compared to good earbuds returning them soon
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shivam,
So sorry to hear of the sound quality issues that you are experiencing. The Jbuds Air should have a wonderfully rich, clear profile, with a decent amount of bass as well. They should be putting out up to 108db which is pretty loud as well. We recommend trying all of the tips that we include, in order to maximize the seal. We do warranty these for two years if you feel as if you have received a bad unit. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of these quit working not long after I got it. Quality is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Quality not as expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it today and it is already not to my liking. Will return this product. It is not noise cancelling. Button controls is confusing. Have to turn on both left and right earbuds individually and could not figure out how to turn it off. The earbuds weren't comfortable and fell off easily which makes them easy to lose.
No, I would not recommend this to a friendIt's sounds good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds good but after having a few months the charging case stop working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it one the sound is fair but it keeps popping out of my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, try the different size eartips. If this doesn't work, please reach out to us! -JLab Audio
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to get these to stay securely in my ears no matter what I tried.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey forme,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives.
We want to help you
#FINDYOURGO
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned , Daughter didnt like the fit in the ear. Price was right
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry these didn't work for you. We wish we could have helped and given tips before you returned them. JLab Audio
Not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this brand twice. Neither set would charge adequately in its case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.
Kind Regards
#TeamJLab Customer Support
Good price not much for quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To listen to music is not bad but to answer phone calls the sound is not clear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Adri,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
Jbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they earburs are too big for your ears. they battery low capacity.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. The battery life between charges should be about 6 hours with another 18 hours in the case. If this doesn't help or this is not what you are experiencing, please reach out to our customer support team to assist you. -JLab Audio
I would save my money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isn't good for a few more bucks you can get something better
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Because you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
It ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds alright.. but case is fragile..I drop it and the internal part broken
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Gopro2202,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options for replacement.
We want to help you
#FINDYOURGO
They stopped working 1 month after I bought them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my sister for Christmas and they literally stopped working about a month after. Whenever she used them it would say they needed to be charged even though they were charging all night long, eventually they didn’t turn on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey kgcruz,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get them replaced under warranty.
Kind Regards
#TeamJLab Customer Support
will not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.person on the other line doesn't hear me clearly and sometimes not at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mimi,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just ok. The sound quality is not that good. They don't fit at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey spawn,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a different model under warranty that will fit your lifestyle better.
We want to help you
#FINDYOURGO
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality sound. Did not like them I ended up selling them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not comfortable to the ears bc of there size. I wouldn’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .BHey J4321,
Sorry to hear of the troubles that you ran into. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives. We want to help you #FINDYOURGO
Not worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge doesn’t hold well and one of the headphones broke.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Wack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are garbage. Only had them for a month and they no longer answer phone calls. They also have sound issues - too low for watching tv, but too loud for music. Charging is mediocre - sometimes they will fully charge and other times they charge halfway. Minor noise cancelation!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jobi, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio