Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
The end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to sync.................,.,,,..,,,,,,,,,,,
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
I don't recommend these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because they were cheaper than what I'm used to paying. But I don't know why I did that . These were so horrible from the time I opened them. The quality was awful. I couldn't here the person on the other end, and they made a loud noise the other ppl said
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Bulky
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not good at all. I don’t like big earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Audio Lags/Stops Multiple Times Per Minute
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds will stop playing audio randomly, like an old CD skipping in a portable CD player. Quality is very suspect. I am returning these ASAP. Too bad, so cheap on Black Friday, but I guess you get what you pay for...
No, I would not recommend this to a friendNot for small ear holes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fallout of my ears. They are too large for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Poor sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality. Didn’t fit my ear at all. Stick too far out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MikeW,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a model that will better fit your needs.
We want to help you
#FINDYOURGO
ok for the beginers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.volume performance is bad, can't hear properly the other person
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Navin,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Bad build quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Around 3 years ago, these use to be the best bang for your buck. But the build quality has changed since then and they're cheap plastic that will break within 2 months of owning it. A shame what happened to these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Poor choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay charged. I purchased twice and had to return both.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kesa,
So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Not worth it at all
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better inner ear buds out there. These hurt my ears so bad after 10 mins, and pressing the function buttons feels like you’re going to push the dang thing into your eardrum. Apple took the cake here invest in some of those if you can.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Only $50 No words
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality I expected some more of it Good but not enough for me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey serch,
We are very sorry to hear of your displeasure with the Jbuds Air. We do cover our Bluetooth headphones with a two-year limited warranty, maybe another model would work out better for you. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer you some alternatives, and get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Stopped working, no reason-garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud just turned off. Difficult to even get back on, once I did shut back off after 5 seconds and will not turn back on. Battery 90%, no damage or water on earbuds. Garbage earbuds, avoid along with Jaybird x3 which were also garbage after about 3 months.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joshua, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
they were ok for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are a bit heavy for my ears but they do the job
I would recommend this to a friendtoo big
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use too big, very bulky and hurts your ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're sorry that the size of these earbuds are not suiting your ears well. Perhaps smaller ear tips will be of good use. In your product package there are various sizes that you can try. Try these out and find one that works best. You may enjoy our GO Airs which are 20% smaller. -JLab Audio
Not for small ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a small ears person if your are like me this is not for you
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sadcostumer23,
We do try our absolute hardest to make tips and products that will fit everyone. We may have a solution for you. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few options.
We want to help you
#FINDYOURGO
JLab Audio
was not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality wasn't good................................
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not goodddddddd Not goodddddddd Not gooddddddddddd
No, I would not recommend this to a friendSounded real good until the right earbud stop wor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud stopped working properly in about a week's time..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Leroy
Sorry to hear of the dead right earbud. Our apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are average headphones at best. They sound ok.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that you will enjoy.
We want to help you
#FINDYOURGO
JLab Audio
not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case make it difficult to charge the earbuds...
No, I would not recommend this to a friend