Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because of lack of quality Would not recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey frogeye621, So sorry to hear of the defective set that you received. If you get another set or model, keep in mind that we cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty if need be. We want to help you #FINDYOURGO JLab Audio
Low sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work independently, and its not very confortable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey gabriel,
So very sorry to hear of your disappointment with your JBuds Air. We do cover all our Bluetooth headphones with a two-year limited warranty, maybe a different model would work out better for you. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Won't keep charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great the first month but now it won't charge fully.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Klfinley,
Sorry to hear that your jbuds air will not fully charge. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem I'm having is they wont stay in my ear.
No, I would not recommend this to a friendNo works properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This articles no works properly no match with iPhone
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey corderojair2011,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit under warranty.
We want to help you
#FINDYOURGO
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it because it hurts and very uncomfortable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Chingon,
We are very sorry to hear of the discomfort you are experiencing. We may have a few solutions for you. When you get a chance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty, and offer some solutions to the fitment issue you're experiencing. We want to help you #FINDYOURGO JLab Audio
Sound is not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound does not seems great compared to other headphones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey AppleWatch,
Creating a proper seal is the most important thing when it comes to sound quality as well as volume. The jbuds air should most certainly be putting out a nice rich, clear audio experience at around 100db. We would like to give you a few pointers in regard to creating said seal. When you get a moment, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Cheap and sounds it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a replacement for my gen 1airpods… these are not it. Sound quality it noticeably low quality, which affects both music and phone calls. Waited too long to return them so I gave them away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have never worked right. They are also too heavy for the ears. I bought a pair of the less expensive ones for my wife. They are MUCH BETTER!!! Would not buy. Can’t take them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is cool, but the fit is terrible. Even switching the ear fittings doesn’t make a difference. The size of the device is awkward and uncomfortable. I would not advise buying these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Good earphones for listening to music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When ever on a call, the receiving end cannot hear you
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey aolive,
The main cause of this issue, is the rubber cush fin covering up the mic on the right bud. If this is not the case, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio
Not worth the great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of these have gone down tremendously over the years, these were my second pair. They can charge for 24 hours and still say battery medium when I go to use them, save your money.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a couple of times, problem was if i was eating or doing certain things they would fall out my ears, so i gave them away. Product did work but wouldn't stay in my ears so i wouldn't recommend this product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Poor Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this piece to my collection. I charge it for more than 2hrs only for it to last 20-30mins making my work out incomplete and frustrating. Don't buy it. I am thinking of returning it to the manufacturers. Bad Purchase DONT BUY I SAID DONT BUY
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey niikpakpo,
The most common charging issue, is if the buds are not placed in their corresponding slots, i.e. L in L R in R. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot, or get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery lifeCons mentioned:Volume
Great Fit....
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was ok. Must remember to pair both earbuds before pairing to phone. Great compact size and fits well, especially with rubber grips included. Charging case is compact too but do not like the connection leads. Its very short and will not fit some usb ports (its the newer type open ended USB type). Sound is lacking bass, and I find the volume low. But its not bad. Battery life is good especially for the size, but I doubt 13hrs as rated by JLabs. All in all for the price, its good.
I would recommend this to a friend They don’t last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my daughter these for Christmas. One side completely stopped working within 30 days of her using. Since I didn’t buy Best Buy’s warranty = nothing they can do. What I learned, no longer purchase Electronic products from Best Buy!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kathryn,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement unit under warranty.
We want to help you
#FINDYOURGO
Works very good only for a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfect after 1 month..the right side still working but the left side no sound..tried 100 times to connect and reconect a gain but no help..contact website to clam warranty..but no one say anything..very disappointed about this produtc..
No, I would not recommend this to a friendThey suck.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after a month, of course, after it was too late to return them. If you do decide to purchase them, which I definitely would not recommend, be sure to have another pair of buds charged and ready to go in an hour, as you will need to.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey duxfan,
So sorry to hear of the issue. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
Shipping sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jbuds are really good but I only bought from best buy because it said free next day shipping I couldve bought it from amazon which I have prime and its 2 days shipping but best buy’s “free next day shipping” is a complete lie
I would recommend this to a friendWouldn't Recharge Fully
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning them because even after being left charging overnight they didn't end up charging to more than 15 minutes of usage. Tried multiple times and referred back to the manual each time to ensure I hadn't done something wrong.
No, I would not recommend this to a friend