Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Over rated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds aren't good, they aren't bad but not good. I'm returning them, sound are super low and hurt as they seat in your ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a different model under warranty that you'd like better.
Kind Regards
#TeamJLab Customer Support
No warranty in this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t charge items no more is conect to usb but no way to charge. I charge one time only and it doesn’t no work no more
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we have a two year warranty with all of our Bluetooth products. Please contact our customer support team so we can help find a solution to your buds that aren't charging correctly. -JLab Audio
Don't buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work or charge. Very hard to get a working replacement. Finally just threw them away...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Broken Out Of The Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get one of the ear pieces to turn on. Charged and Tried again. Called for support and the only thing I could do was return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Brandonf260,
So sorry to hear of your troubles. We definitely appreciate your giving us a shot. If you get another set, and have any issues, please always feel free to reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
We want to help you
#FINDYOURGO
JLab Audio
Didn't like
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are horrible this was the 2nd pair I bought. One would go out and the other would get low in sound quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Jlab
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband had a lot of trouble with them , alway said they needed charging and where not confortable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Hilda, let's have you reach out to our support team so we can help troubleshoot the problem and find a solution. -JLab Audio
Not secure,sound not great,hard pair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on black friday..Return on the following day..Hard to pair..sound not so great.easily fall off ear.Overall disappointed.
No, I would not recommend this to a friendNOT RECOMMENDED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Just beautiful no quality. People complain every time I use. It is only good for music.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Earbud
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt really like the sound. The ear buds didnt have great quality as I expected. Not my fav ear buds. #returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Honestly don’t waste your time in this!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad, they stope working when I wasn’t able to send it back and I waste my money, please don’t waste your money in this!
No, I would not recommend this to a friendNot Recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphone for my husband. He said it only last for 3 hrs, not 14hrs as written on the box and not comfortable either.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey lizzie,
So sorry to hear of your experience with your jbuds air headphones. Comfort-ability is unique to the individual, so I can't address the issue. Battery life, should be 4 hours in the buds with 10 in the case. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model if need be.
We want to help you
#FINDYOURGO
JLab Audio
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already had to replace as they stopped taking a charge... I hope that the replacement pair work and last longer than the last pair.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Robert8458,
So sorry to hear of the troubles that you ran into with your first set. If you encounter any further issues, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of quickly.
We want to help you
#FINDYOURGO
JLab Audio
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds suck. First pair didn't even work. This pair has a static sound to them? Trash...
No, I would not recommend this to a friendNo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage ....left side died...listen alot of people been having issue with this models didn't listen but yeah...
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 m-thur pst fri 8-3 pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for working out. Constantly falling out of my ears. Static in both after first use. Not good for sweat.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Bartlett, these are sweat resistant but we'd suggest our Sport model headphones for intense workouts as they have the ear hook to help them stay in your ear while moving. -JLab Audio
to small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i brought this by mistake i thought it woulb heip me but for a senior citzen it too small for me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
The charger stopped work unexpectedly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just In the Second charging, the charger is not working at all. I'm Very desapointed because I cannot use the headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey HudsonBarroso,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
Good sound but really painful to wear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t wear them for very long , too painful. Sound was okay. Returned to store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Barb,
So sorry to hear of your experience. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with some advice as to which would fit best.
We want to help you
#FINDYOURGO
Not a good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right air bud stopped working after 5 days. Also very uncomfortable after 30 min of use. Too bulky for extended use.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
this is the worst set of ear buds.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would to take these ear buds if some one standing on the corner giving them away.
No, I would not recommend this to a friend