Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Sound Diminished After 5 Months of Use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these no longer works. I can barely hear through them. Only five months of use.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jcrrt,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
dont stay on.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fit design is poor. was more worried about loosing them than actually enjoying the music.
No, I would not recommend this to a friendTo big and heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but the size is a big problem for me, It would frequently fall out of my ears .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Marco,
So sorry to hear of the fitment issues. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty that will fit you better.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after few months. It did not connect with my mac book air either.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
I need a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for black friday and it ended up stolen how u give a gift with a empty box
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey June,
When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may gather a few more specifics.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
My ear hurts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are not comfortable at all. The sound also is lacking in quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep falling off my ears so I would not recommend
No, I would not recommend this to a friendDidn't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have JLAB wireless headset and they are awesome, Disappointed in these. Poor sound quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mother,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Unsatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger doesn’t work, so once initial battery Charge runs down... you can no longer use them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Smiley2x2000,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
So bulky and uncomfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were the worst. They seemed heavy and didn’t fit well in my ear. I returned them immediately
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey BrooklynInVA,
So sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Do not waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were defective and difficult to use. Dont waste uour money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Stopped charging
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These stopped charging within 6 month. Would not buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth kept falling out my ear. I would not recommend. I’ve lost the right ear Bluetooth.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rhod4,
So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
They are not joining together
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And I have a problem with the volume on the ear buds ...it’s difficult to turn the volume up.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Ease of use, Sound quality
Best budget true wireless earbuds out there!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking for a cheaper pair of true wireless earbuds for quite a while and tried many brands and was not impressed with any of them. I picked these up for $30 at Best Buy on Thanksgiving weekend and I honestly have zero complaints. These are fantastic. My main concern with these was battery life but these actually have a battery life comparable to many expensive brands. I use them all day at work and I really only have to charge them once. I personally don’t care too much about sound quality but these do sound great. They may not sound quite as good as some of these expensive brands but for the price they’re fantastic. The controls are super easy to use and they pair to my phone and laptop very easily. And THEY’RE COMFORTABLE! I have so many issues with earbuds being either uncomfortable or with having them fall out of my ears but I have no issues with these. I wear them for hours at a time and they never bother me. So happy I picked these up. I couldn’t recommend them enough.
I would recommend this to a friend Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning as soon as I have time. One ear bud hasn’t worked right since we bought them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Clowder07,
Our apologies for the issues that you have encountered. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Poor sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really bad on these. Would only purchase if you can’t afford Bose or JBL.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Low Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend due to the low quality and value of the product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
JBL review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a poor build quality not good for the money shouldnt have bought it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry no good don't waste your money ..you will be sorry if you buy them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio