Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Bulky and fallls out easily
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bulky and too big. Not comfortable. Shouldn’t have bought it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey sammy,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Disconnect frequently and poor voice quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ease to you. We need to connect all the time. Poor voice quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jammy,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a model that will better fit your needs.
We want to help you
#FINDYOURGO
Lasted only six weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds worked fine for six weeks, then the left earbud stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Runner,
So sorry to hear of the pairing issue. Please follow the following instructions to the "T" 1. Remove the connection from your device
2. Turn both earbuds off
3. Press and hold the power button on your right earbuds for 10-15 seconds. You will see a series of indicator lights which will include a blue/white alternating lights. Continue holding the power button until you see only a fast blinking white light.
4. Repeat the same process with your left earbud.
5. Both earbuds will blink only white while they search for each other.
6. Once pairing together, the left ear will show a solid white light. The right light will start blinking blue/white indicating it is looking for a device to connect to.
7. On you device under your Bluetooth settings there should be a new connecting: JLab JBuds Air.
If you are still having issues, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
JLabEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds fall off frequently Too heavy. Afraid to use them as the fall off
No, I would not recommend this to a friendFit poorly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit poorly and returned. Wouldn’t stay in my ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Don’t hold charge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months these din’t hold charge anymore.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 8-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Don't buy these.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound quality and the volume control didn't work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Very little sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waist your money on this product. Remember you get what you pay for!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey blowguns13,
We are very sorry to hear of your disappointment with the JBuds Air. This unit does put out over 100 db, and should have a nice rich sound. Usually, the problem of low quality sound is due to an improper seal. Please ensure that you are using the best fit tips, and that the cush fin is touching the back of your ear. Also, give them a 1/4 turn counterclockwise to seal the deal. If this does not help, We do cover our Bluetooth headphones with a two-year limited warranty, and we'd like t get you a new unit. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side stopped working about 5 months after purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Horrible product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a gift to a friend, stopped charging after few weeks.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey uche,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Battery life
Another Great Pair of Earbuds by JLAB.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The JLAB JBuds Air True Wireless Earbuds continues JLAB’s creation of a great pair of earbuds. First, I “seasoned” my JLAB JBuds Air True Wireless Earbuds with the JLAB Audio App’s burn-in method. The JLAB JBuds Air True Wireless Earbuds are a nice addition to my portable listening experience. Each earbud has different button functions to operate the earbuds. They Pair via Bluetooth extremely easy. All I had to do was to press the earbud button for three seconds and wait for a solid white light to indicate a completed connection. Once connected, I can control Equalizer modes, volume up and down, track forward and backward, play/pause/answer and hang up all from pressing the buttons a different amount of clicks to operate various functions. It comes with a charging case for charging the earbuds. The charging device is universal for all USB inputs. I have three equalizer modes (signature, balanced, and bass boost) that enhances my music to my own particular desires. They also answer phone calls clearly without distortion. The JLAB JBuds Air True Wireless Earbuds are dynamic and a pleasure to own.
I would recommend this to a friend We'll....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality and performance from this company
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kajornsak,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
Would not stay in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds would not stay in my ears. Had to return them.
No, I would not recommend this to a friendTheyve been returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get them charged properly and when i did no one could understand me
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey agentlump,
So sorry to hear of the charging issues as well as the call quality issues that you have encountered with you JBuds Air. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Small and Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person on other phone cant hear me when I'm speaking. Audio sounds messy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mike0929,
The main cause of this issue, is the rubber cush fin covering up the mic on the right bud. If this is not the case, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
I have never purchased this item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never purchased this item. I have never purchased this item.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones interfere with your phones WiFi signal.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry to hear this. They connection should not interfere with your devices WiFi connection. Please try to disconnect and reconnect your pair and see if that fixes the issue. -JLab Audio
Bad item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are to big and fall out of the ear way to easily
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is okay. The earsets are huge and uncomfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Rerr,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There broken. I took one out of the case and it fell apart.
No, I would not recommend this to a friend