Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Very bad often comes out fro the ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often comes out from the ear Too bad purchases inexpensive
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey shop, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you anew unit under warranty.
We want to help you
#FINDYOURGO
Do not stay in ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried all sizes do not stay in ears. sitting in a draw.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey unhappy,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will fit you better.
Kind Regards
#TeamJLab Customer Support
Too bulky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ears were sore after wearing these things. Good price
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey brit146
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a more comfortable model.
Kind Regards
#TeamJLab Customer Support
Suck!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item sucks I would not recommend anyone to buy these
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .hey r2d2,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up with a new unit.
Kind Regards
#TeamJLab Customer Support
quality very poor need to return it to the sthbeen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality poor,and all what not.please am disappointed
No, I would not recommend this to a friendNot good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality. Sound sucks. No one can here you. .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Honesty,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Cheap earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor quality earbuds. Not recommended for talking.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey nitra25,
So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
- Pros mentioned:Fit, Sound quality
Excellent product for the price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typically speaking, most wireless earbuds are at least twice the price, so buying these, I was a bit skeptical since they are half the price. But these little guys hold their own. Solid audio quality all around for music and calling. Bass isn’t as punchy as I’d like, but at $50, I really can’t complain. The charging case is surprisingly well made for the price as well, I thought the earbuds would easily jar in the charger, but no, they’re magnetic and hold in place well. They are also surprisingly comfortable (after adding the additional rubber bits it came with), and they stay securely in my ears when I’m working out or walking my dogs. They’re an excellent choice for wireless earbuds on a budget. Highly recommend giving them a try
I would recommend this to a friend J Lab ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for listening to music , very bad for phone conversation!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Homerinthe9th,
So sorry to hear of the call quality issue that you are experiencing. Have you checked to ensure that the mic is not covered up by the "cush fin". If this is not the issue, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot.
We want to help you
#FINDYOURGO
JLab Audio
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side stop working. Very poor quality to begin with
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ds513,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
Took 3 days to charge and one wouldn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap junk. Only one works. It took forever to charge up
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Kramofyerrot,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Too big for ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality. Very uncomfortable. Not worth the buy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Stylist1on1
So sorry to hear of the fitment issues that you are experiencing. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with some options that may better fit your lifestyle. We want to help you #FINDYOURGO JLab Audio
Bad sound quality and Pairing can be difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't sound good , Sound will change as you turn your head
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey workoutgut,
So sorry to hear of the sound quality issues that you're experiencing. You should most certainly be getting a nice rich, clear sound with a wonderful profile out of the JBuds Air. Sound should not change when you turn your head. Definitely sounds like a bad unit. . When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Retuned them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody could hear me talk so I ended up returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Hereisnor
We are very sorry to hear of the issues that you encountered. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get some more info, and possibly get you into a new unit.
We want to help you
#FINDYOURGO
worse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do no recommend buy it. I cannot hear very well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Feliponmiguel
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running under warranty.
Kind Regards
#TeamJLab Customer Support
Very poor battery
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it because battery stays very short time
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Love the bass!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally walked into Bestbuy with the intention of buying Apple Airpods, however, I'm happy I didn't. After reading the Jlab reviews I decided to give them a shot. And boy, I wasn't disappointed. The quality sound is amazing, as well as the bass! Compared to the airpods, Jlad is waterproof, so that ultimately satisfying. They are a little bulky, but I can live with that only because the battery life is quite long.
I would recommend this to a friend The way the buds fit in my ears, hurt my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit of the buds is horrible.... I returned them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Dlock,
We are very sorry to hear of the issues that you have run into. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit more info as to your experience.
We want to help you
#FINDYOURGO
Didn't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. Quality of voice no good. Returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Revpercart,
Sorry to hear of the troubles that you ran into. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives. We want to help you #FINDYOURGO
Charging concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger plug for this unit is not Universal for plugin.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey chill,
The usb is indeed universal, it is simply double-sided, no wrong way up or down. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with further detail/functionality.
We want to help you
#FINDYOURGO
JLab Audio