Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRBLK82
- SKU:
- 6308349
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one can hear me on this so I am going to have to return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jeri922,
We are very sorry to hear of the mic issue that you have encountered. 9 times out of ten, the mic is simply covered by the rubber cush fin. Give that a check. If this is not the issue, we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may offer some further troubleshooting, or get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Does not pair each time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the sound goes away in middle and come back
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Sdbd,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
Battery doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pass on it. Needs better battery life. Goes out too fast.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey maditymom,
You should be getting 4-5 hours playtime out of the buds themselves, the case holds 10 hours. The buds will take 1.5 hours to charge in the case. The most common cause of low battery life is having the buds in the wrong slots. Please make sure L is in L and R in R. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more detail. We want to help you #FINDYOURGO JLab Audio
was not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave as prrsent ...was returned for better product
No, I would not recommend this to a friendThe charger box isnt that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My charger box and one of my earbuds stopped working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ces34
So sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a ver had time fitting them in my ears Comfortably
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jduke1026,
We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty, and provide some solutions that may work for you as an individual. We want to help you #FINDYOURGO JLab Audio
Didn’t like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like these headphones. Traded them in for beats
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and plastic feeling build quality!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mredman,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit or model.
We want to help you
#FINDYOURGO
- Pros mentioned:Sound quality
Great bass, awesome case, user friendly instructio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as my first wireless earbuds. I decided to go witch a cheaper pair (not bose, iwhatever, or samsung) to decide if I even like wireless earbuds at all. So keep this in mind when reading this review. I have nothing to compare these too! I love the sound! The bass setting (only 3 different settings) is amazing. They get quite loud if you choose! I like the way they look, and I love the charging case. I will say, the instructions that came in the box were fantastic. I purchased my gma a wirless earbud for $12, and I couldn't even figure out how to pair them. The instructions that come with this are very user friendly.
I would recommend this to a friend Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right bud did not work. Product will be returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey heinzness, I have included the best step by step directions for your review: We’re sorry to hear that you are having this issue with your earbuds not connecting. Please find the steps below on how to get them pairing back together. 1. Remove the connection from your device (then turn off your Bluetooth) 2. Turn both earbuds off 3. Press and hold the power button on your right earbuds for 10-15 seconds. You will see a series of indicator lights which will include a blue/white alternating lights. Continue holding the power button until you see only a fast blinking white light. 4. Repeat the same process with your left earbud. 5. Both earbuds will blink only white while they search for each other. 6. Once pairing together, the left ear will show a solid white light. The right light will start blinking blue/white indicating it is looking for a device to connect to. 7. On you device under your Bluetooth settings there should be a new connecting: JLab JBuds Air. If these do not work, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you paired back up. We want to help you #FINDYOURGO JLab Audio
This product didn’t work well for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get both earbuds to pair at the same time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mrbluetooth,
So sorry to hear of the pairing issues that you're running into with your JBuds Air. I have included the best pairing instructions that we have for your review. We’re sorry to hear that you are having this issue with your earbuds not connecting, the problem occurs if you ever place the right in the left, or left in the right to charge. This makes them forget how to find each other. Please find the steps below on how to get them pairing back together.
1. Remove the connection from your device
2. Turn both earbuds off
3. Press and hold the power button on your right earbuds for 10-15 seconds. You will see a series of indicator lights which will include a blue/white alternating lights. Continue holding the power button until you see only a fast blinking white light.
4. Repeat the same process with your left earbud.
5. Both earbuds will blink only white while they search for each other.
6. Once pairing together, the left ear will show a solid white light. The right light will start blinking blue/white indicating it is looking for a device to connect to.
7. On you device under your Bluetooth settings there should be a new connecting: JLab JBuds Air. If you are still having pairing issues, please feel free to reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may walk you through re-pairing.
Thanks,
JLab Audio #FINDYOURGO
To talk using JBud Air you will need to shout!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To talk using JBud Air you will need to shout!!!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Alan,
Sorry to hear of what sounds like a defective set. The jbuds air are equipped with a mic that should be giving you nice clear sound at a decent volume. Our apologies for the troubles. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
Wouldn’t sync
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these to pair with my phone. Nope.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey CeeJay,
So sorry to hear of the pairing issues that you ran into with your jbuds air. We will gladly walk you through the process. When you get a sec, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you all paired up.
We want to help you
#FINDYOURGO
JLab Audio
Battery easily runs out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not consistent to what they claimed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey paggy,
You should be getting 4-5 hours playtime out of the buds themselves, the case holds 10 hours. The buds will take 1.5 hours to charge in the case. The most common cause of low battery life is having the buds in the wrong slots. Please make sure L is in L and R in R. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more detail.
We want to help you
#FINDYOURGO
JLab Audio
Not Returnable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not syncing after 5 uses and we can't return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey nonni,
We are so sorry to hear of the connection issues that you're running into with your JBuds Air Headphones. We have an instructional video on our site, that should get you paired back up, or you can give us a call. We are close to 100% getting these paired back up via phone. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may either help get you paired, or offer warranty instructions.
We want to help you
#FINDYOURGO
JLab Audio
Bad Reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad reception on calls, drops calls & interference
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey gabby,
We are very sorry to hear of the reception issues that you are running into, as well as the dropped calls. Given the two issues, sounds like, unfortunately, you received a bad unit. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
One ear piece works while the other doesn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will not stay charged . one hour of use only.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey bree324,
We are very sorry to hear of the battery life issues that you're running into. The JBuds Air should give you a solid 4 hours playtime before they need a charge in the case. Please make certain hat the buds are being placed in their respective charging slots. Lin L & R in R. We do cover all our Bluetooth headphones with a one-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty if necessary.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Battery life, Sound quality
JBL EARBUDS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and goes loud. Fully charged it last a goid minute till i needa recharge it,!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Easy to to set up and sounds good
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these ear buds were easy to use and set up. The only true downfall is that they are kind of a pain to fit in your ear and stay in your ear when doing rigorous activities. The sound quality is good, the price is good. Wish it would have stayed in my ear better, but overall a good product.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I got these, I had the more expensive $80 Anker earbuds. The two earbuds constantly disconnected and reconnected, and the sound was not good. So, I took them back after less than 24 hours of use and saved myself $30 by buying the Jlabs. I LOVE these earbuds! They have very good sound after you set it to your preference for sound. They charge quickly and they connect and stay connected to each other and to my phone. It does take some practice to learn how to seat them in your ears. You have to make sure to use the right size tips. And, I use the rubber bumpers. I can jog and exercise with them in and they don’t come out. Sometimes I feel like they are coming out, but once they are in correctly, they rarely move. Once you have them in correctly, they are pretty soundproof. You can’t hear anything around you, so when walking up the street, I sometimes just use the right one so that I can stay aware of my surroundings. But, they are perfect for flying on a plane with a crying baby;-). Buy them, you will LOVE them! I took off one star because they have been sort of spotty on phone calls. Some people say that they can hear me and some say it sounds like I am far away.
I would recommend this to a friend