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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 10,260 reviews
  • Rated 3 out of 5 stars

    Good while they lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good while they lasted but they didn’t last long unfortunately. Luckily I bought the insurance bcuz I had a feeling they would go bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Can't beat them for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not into the whole earbud craze but my son talked me into buying a pair when we saw them at about half off (around $30). I was skeptical but pleasently surprised. They sound excellent, with very good bass response. Rock, metal, hip hop all sound very good. Battery life is good too. Learning curve is not bad. Unsure about long term reliability but they still work great a month later.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Save your money and buy a pair of JBL earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $65 on these earbuds at Best Buy and they suck! The volume is awful. And when you increase the volume, it does a weird pause thing. No one wants that!! The volume is extremely weak! You might as well let someone scream the lyrics in your ear to feel something! So save your coins and go get a pair of JBL earbuds like I am about to do!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing! Very impressed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I wasn't really expecting much out of these at first, but they actually are really great. The connection is decent. There's usually about one glitch in the connection per hour, but it's no big deal. It fits great without the optional cush-fins, but a little too big with them (for me). Overall, these are awesome. I actually prefer these over Apple's Airpods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well and pretty sturdy. No issues connecting with multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best bargain!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for $50, I was so surprised by the bass, and the modes! There is balanced, JLab Signature, and Bass Boost. The modes you should really try if you buy these are JLab Signature, and Bass Boost. You should get these if you don’t wanna waste all that money on phone specific earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless Earbuds you can trust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one set of another brand and had to return them, didn't like the feel. The JLab Audio earbuds you can trust to go the mile , the battery life is superb and sound is good for what you pay. Good job JLab Audio and thank you.I will be purchasing an additional model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Product But Simple Flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I do love the ear buds. For the most part I think they are 5 stars. I do have one major issue with them. When taking phone calls you can only hear the call from the right earbud. I know most people don't mind this but I have bad hearing in my right ear and it makes it to where I can not even hear anyone when I talk on the phone with the buds. Hope they release a fix for this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Cheap Wireless Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up to have at work for music and a few company calls. Audio is good and convenience is excellent. If I want big sound I have a pair of Sony Bluetooth over the head headphones. But for a jog or just to tune out co-workers these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great value and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exactly what I needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work very well for the price. They pair easily, have great battery life, and pretty much work as expected. Had a bad experience with buying a cheaper pair of earbuds on amazon, so I'm glad I was able to find these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Two out of three pairs were defective.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three pair, two for me, and one for my daughter (26-years-old). One of my pairs has worked perfect for a year. I use them every day, I even sleep with one of them because my wife can't sleep with any sound in the room. My second pair worked for about a month and then totally stopped working. I took it into the Geek Squad who told me that I would need to contact JLab. My daughter brought me back her pair and on her phone and one my phone they NEVER WORKED. Best Buy refused to take them back telling me to contact JLab. So I rated this 2 stars because one pair worked well (4 stars), and the other two were flops (1 star each). six divided by three is two, so my rating is two stars.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is not the best. I do like the battery life and the convenience these provide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality was ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice ear buds, I just got them in the mail today. I immediately noticed a scratching / crackling sound in the left ear bud especially when you turn the volume up. They are convenient though and connected easily. The crackling in the left side is just hard for me to get past since I like to listen to my music loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for Music but bad for Calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) People often complain that they could not hear me better. But Im able to hear them clearly and also good for Music / Videos. So ended up more as Bluetooth Audio only and as Microphone. 2) Recently Left ear bud pairs and no audio in it. Thought of returning it if i could not fix this over this weekend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Was good to start, failed after 45 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was really impressed. Good solid sound, easy pairing - and when I placed the buds in the box, they disconnected. After a while, though, when the battery showed 1 bar, the buds did not disconnect. Then, even though they were fully charged, showing connection to my phone, they would disconnect, so the sound came from the phone. Also, for whatever reason, the left bud would not stay in my ear regardless of which tip I used. I have a cheap pair of wireless-with-wire set that have never disconnected while showing they were connected. Thankfully, BestBuy was will to accept the return.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Rogerthat
      We are very sorry to hear of the issues that you have run into. Should you go with another set, or something else, keep in mind that we do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with more specifics.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds for the price not too expensive considering its an off-branded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for about a month. They work great as expected. My only issue was the tips are seriously uncomfortable. I think its due to the fact the company wanted to have their logo included on the tip. Anyway, I purchased tips from Amazon (memory foam) and they are wonderful now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. The sound is average in quality but for the price you cant beat them for true wireless. The battery life is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    JLab JBuds Air True Wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab JBuds Air True Wireless is a good buy if you are looking for cheap prices on wirelees headphones.

    I would recommend this to a friend