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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 10,260 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long battery life, they lock into my ears so they don't fall out and are super comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These are just alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I start my review, I would like to say as an aside, that I'm impressed Best Buy was able to ship my order to me in under 24 hours for free. Granted I'm in a major city, but still, this is the first time I opted to no get something on Prime because another way was faster. Pros Price to Quality Ratio They Bump They connect to my iPhone quickly when I put them on They stay in your ears Cons On the quiet side. I have the volume 1 notch under max. They get uncomfortable quickly. Final Verdict: Get these if you are like me and needed some headphones for the gym (2 hours tops) that are gonna stay put and get you hyped. If you are someone who wants them in at all times, get better quality headphones you cheapskate.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    You spend $30= pro, Signal=Con

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these for $30, and at the time they were great. I had only used them at home while watching netflix on my phone. So I decide to take them for a run and they kept disconnecting while the phone was in my pocket. So I move my phone closer the the earbuds and same issue. They kept disconnecting and having interference issues.. I eventually got me the Jabra 75t elite active's, best decision ever. I should have started with these first..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Shallow sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing is a breeze and the fit is nice, however, the sound leaves lots to be desired. The phones themselves sound very very shallow, and are not nearly loud enough. Treble is emphasized to the point of being tinny and blending frequencies. Not much separation. The bass is very low, even with the “bass boost” setting. I would actually advise against the “bass boost” setting as it actually lowers and muddles the sound. Overall, I’m pretty disappointed. I’m a sound engineer, so the tinny sound is something I cannot get over, while most listeners won’t notice or be bothered, it stands out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey ThatRecluse,
      So sorry to hear of the audio issues/disappointment that you experienced with your JBuds Air. We would like to have the opportunity to troubleshoot your issues, as this unit puts out considerable volume, as well as rich clear sound. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot, and get you taken care of under warranty if need be.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds amazing! Especially good for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it a lot. I had the AirPods before, but it doesn’t work for my ear. I got these and I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Esrbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds!! Great sound and comfortable!! Purchase was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are great. The charge last long. Additionally the case charges pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Under Rated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Headphone!! Sound is Great!! Perfect for the all around gym experience!!! Sauna and Steamroom!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent sound for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is ok.Sound is decent.Comfort level might vary between person,changing buds will do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice happy quality, good sound , very happy happy ..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    J buds air truewireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this so far no trouble using it like the fit inside my ear,Early Xmas present to me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome - the sound is fantastic - they are a tiny bit heavy but well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s totally worth it for the price. Can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. She says it has good bass and she can answer phone calls with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, comfortable and with great sound quality ....so happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality lasted me 3 years until today because a car ran over them. Pro tip don't drop it in the street it ain't car resistant. Ive dropped it in water multiple times and worked perfectly fine after(i put it in rice obviously). Well i just want my 25 best buy points so here the review

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good price, breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and it's nice that they charge in the case, but the left earbud stopped charging almost immediately after purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Short Term Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3yrs since I purchased them. They held up great until recently. The case will say they’re full charged, but you take em out and pop em in and it says “battery medium” and then a couple minutes later they completely shut off. I’m not sure what has happened to them, & I hate that I have to get tide of them but hopefully I will find a different brand that’ll last longer.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry for the inconvenience this may have caused you. You may reach us at support@jlab.com or give us a call at 1-405-445-7219 We're more than happy to help : )

      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You won’t be disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is deep and it checks all categories that you seek in headphones.

    I would recommend this to a friend