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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 10,260 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bloods are to big in the ear . The Sound is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Volume is fine for me. Once i figured out everything about htem which took roughly 5 minutes i was good to go.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    decent sound, flaky connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound okay, but they lose connection repeatedly, though only for about 3-5 seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for the cost. I have had two other brands and higher end models that have not worked as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s affordable and sounded great, only problem is when it stays in the ear for more than 30 mins, it’s a little uncomfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It didn't work for my wife

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife, she didn't care much for it, so I returned it. It seemed alright with me though.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Pretty good wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, not a lot of bass, and disconnecting from your phone could be easier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with these as I did not want to spend over $50 for earbuds, bought a pair in white for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Okay and good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay and good price. Would like to be able to use one bud while charging the other bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work well. I just have trouble keeping them in my ears. I put on a old pair of ear pieces and they work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good price but could be louder and have longer battery life for the size of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You save about 4 to $5 if you buy it through Best Buy versus any other place it is the lowest price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought these to use when running and working out and they were so heavy and bulky, he ended up returning them. They were not comfortable and looked odd while he was wearing them. The sound quality was fine and they stayed connected well. Some people might not be as bothered by the size/weight, they were just not for us.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey JakesWife,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume was very poor . We returned headphones to the store within 2 days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones charge quickly put quickly not made so much for workouts though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are bulky but very loud and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bought this as a gift. Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It is great. My friend was so happy with the clarity of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Just didn't fit in my ear. Only had them a week and had to return them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, especially considering the price. Comfort level is good, at least for a couple of hours. I've had no connection problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product got the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have very good speaker quality and the initial set up to your phone is easy. Won’t get much better bargains.

    I would recommend this to a friend