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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 10,260 reviews
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are good for everything but talking on the phone. The mic is too good and picks up all the noise around me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good cause I can leave my phone in the bedroom and be in the kitchen and still be talking on my headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, not a great set of buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when these were the "deal of the day", price was fantastic and reviews for previous J-lab ear phones were positive. Very slick charging case, fast charging, looks and feels like a "high end" true wireless product. Unfortunately, the Bluetooth reception sucks. All of the controls function easily and properly. Sound fades in and out. Will return to store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a temporary solution to purchasing Airpods for my children. They enjoy them without any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It doesn't stay in my ears properly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no issues, the earbuds quality is OK, but it doesn't stay it in my ears properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to jog. The additional sizers are good however they still don’t fit perfectly in my ears. They do fall out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For JLab I found these to be not loud enough other than that they are ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I wanted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great I ended up buying beats earbuds and love them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK for music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for music but not great for talking on the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for listening to music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to just listen to music, ppl can't hear me if I get phone calls sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good. Echo on the other side. Unconfortable in the ear. Good sound,though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Teen age

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my daughter specifically asked for these for Christmas. I assume they must be good since she tends to be picky. The regular wired headphones don’t last long with her since she wraps the wiring around her phone. So I am hoping that these last a long time for her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price they sound good and work well I would recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a bit tricky to use at first and call quality isnt fantastic. Great for listening to music

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these daily since I bought them. They’re great. For the price I paid, I don’t expect Apple quality but they are superb for the black friday coat of $30. The built in usb charging cable is also great as you dont have to carry around an extra cable.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Below average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality did not connect, and just returned not with the $50

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is nice but a bit bulky for smaller ears. Audio quality is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, unpairing is a task sometimes. I wish it would automatically unpair when you put them back and close the lid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. not sure why the black and white pair don't have the same time the battery length?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. not sure why the black and white pair don't have the same time the battery length?

    I would recommend this to a friend