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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 10,260 reviews
  • Rated 4 out of 5 stars

    Great Pair of Earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Pair of earbuds but the rubber parts do fall off easier for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for budget wireless buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Ok sound. Uncomfortable in my ears, but good enough to use for listening to audiobooks with just one in my ear so I can still hear what is going on around me. Sometimes they don't sync together and only one works at a time until you try to sync again. Usually I just put them back in the case and take them out again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Perhaps a set of our Cloud Foam eartips would provide some comfort. If you register your product on our site you can select to receive a free pair. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buds fit firm in my ear and the noise reduction is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i dont like about them is left bud can't be used by itself. Has to be paired to right bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're cute and portable Bluetooth earphones, but it's not wise when you're talking on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. They connect automatically when removed from the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad bud!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a earbuds, it’s a short charger cable. Great design and. Comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Right bud quit after a couple months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but the right ear bud quit charging after a couple months..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More then i expect..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great pair.. good sound.. works really fine and good quality..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for what I paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a high end listening experience but fit under my earmuffs while operating my mower and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    2 of these, stopped working, customer service bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first pair in August. the sound is good if you can fit the best cushions in, They come out of the ears. No matter what you do, they are coming out. In 2 months they stopped pairing with my devices. I bought a second pair that is how much i like the sound. within 2 months they also stopped pairing. I went to Best Buy. Was told they are past the 30 days for their warranty and they won't do anything for me. Very rude. I called the manufacturers and they were not friendly. Told me I had to pay to mail them to them, and then back to me. Almost the cost of these. Best Buy has lost my respect and my business as well as my family's and friends business. And, I've been buying there a long time. Once you buy something, you are on your own because they will not assist you. Very bad deal. I am so disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Damian,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few other replacement options under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them only drawback is the need adjustable pads. I've got small ears and they keep falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Wireless Earbud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I listen to a book at night in bed. I have gone to sleep and left them in all night and they don't fall out. If you do lose one, there's a white light so you can find it even in the dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Good good good good good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they don't stay in my ears very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them when working but they fall out when I run....still trying to figure them out so they will stay in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted the other brand and well lets face it, kids are cruel if you don't have the latest and greatest. Now that we have owned these for a few months, she has not stopped using them. She loves them. It was a great gift idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no summary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the ear buds stop working the other set works great would recommend any one to buy this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need Better Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not as good as I thought it would be, but other than that, they turned out ok....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these bc my wife’s ears are to small for them The was the only problems had with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, 3 hour battery. Bluetooth calls aren't great though, compared toy old beats wireless.

    I would recommend this to a friend