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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 10,260 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well. They would be top notch if they weren’t as bulky as other in-ear wireless buds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wireless audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality leaves much to be desired, as expected. for the sale price, it works.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low volume not great, they are comfortable. Storage box is nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be better but given the price I can't complain. Trying to pause or skip a song is frustrating because I have to press really hard on the buttons and it ends up bothering your ear, so I always end up having to go to my phone to change music instead. They're good until you can get something better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not pleased!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay in my ears or stay connected to my device!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great for 1st Pair of Wireless Earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are fine. You feel them in your ear the whole time you wear them and after about 30 they get uncomfortable for me. The sound is ok but there is connectivity problems from time to time. I think these are fine for a kid or if you want to test out wireless earbuds.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey neanpeng,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    great good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they are so comfortable I forget I have them on if I am not listening to a book or music. Smooth transition to phone when I am listening to something and the phone needs answered and easy to reverse to go beck to listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cheap headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these are pretty good, but the battery life sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound comes in and out. Not as good as Beats, but good for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to put in, sometimes controls are difficult and dont always work properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds was hard to wear with those black holder on the ear piece after removing them they wore great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are good but sound is not that great so if your wanting better sound avoid these

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I went 4 stars, the case would not charge, took then back got replacement pair, love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as expensive as other true wireless earbuds. But has the same features and sound quality is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I would change is that you have to wear the right earpiece to use the left one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for everyday usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I had hoped for for being outdoors, but good clarity and useful for making calls as well

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy... It get’s disconnected at times..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good units for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but sometimes people say they hear more of the background noise than they do hear me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband cause he listens to music, audiobooks and news while exercising and running. He loves it so much. It’s very convenient, comfortable to use. Also the best part is the storage box is a charging dock. Great purchase ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good would have to say more after having it for 3 months but it's okay

    I would recommend this to a friend