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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 10,260 reviews
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay quality but falls out of ear on occasion. Have to be snug.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound was great while it lasted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great, but the product only lasted two months before the left earpiece's button fell out. I hadn't taken it outside my home or anything, and it enjoyed a relatively calm environment inside. Support team threw out my case as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey alex,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect via Bluetooth technology and work with my phone as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Keeps Disconnecting...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is OK, but the earbuds rarely stay connected for more than 5 minutes before it disconnects. The earbuds are well priced compared to their competitors, but due to the issues with disconnecting I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey sandman41,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well and i was surprised by the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest review of our time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, and the rest of this review I am writting because this website requires you to leave a message with at least 50 characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Price...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning to the local best buy this was a great gift for my lady

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first pair of Bluetooth headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Nice that it comes with all three different sizes for ears I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband been looking for some airbuds for awhile now but there to expensive so we were in the store the price was reasonable so I bought it for the both of us they work great we love them even at the gym...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that i dint like is that you cant use them individually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery powered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a field technician always on the go and I'm simply love listening music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones , are great they have enough volume for my needs , I would definitely recommend this to anyone , I got these on sale for $29.99

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how small they are the I enjoy the price . They are easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Audio - JBuds Air True Wireless Earbud Headphones - Black is very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could have better sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit to bulky but great for the price. glad there are products like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my wife. She likes them and said they work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bowed out Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st fridge I ordered and received was half way bowed out so I had to return it since it didn't fit!!! I got the 2nd one but it was still bowed out about 40% less so I kept it. I wish the manufacturer took care of the packaging so it would not bow out the fridge when it is shipped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for music

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my 1st pair of buds and they worked great for listening to music. As far as making calls and functionality during the call, these left room for improvement. Couldn't hang up calls and turn up the volume. Noise cancellation wasn't the best. They work for being able to be hands free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was I thought a good one due to it being JBL

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does a very good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot like having an airpod great for music and hands free talking

    I would recommend this to a friend