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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 10,260 reviews
  • Rated 4 out of 5 stars

    Works very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are great for the price! I like the carrying charging case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting them both synced up was problematic and could never quite get there. Even for a cheaper pair of earbuds I would have expected better. One connected and was fine but the other was always in and out to the point where I stopped using them pretty quickly and got a different pair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good earbuds. A little bulky but they will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok. Kind of too big for my ears. But there serve the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do the work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good enough for what I needed, microphone sucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work and they are great. Comfortable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for their price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first there was some lag time when listening but now works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece.....forcing me to write. Janet! Never doing this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used a truly wireless earbuds before purchasing these pair and I have been truly impressed with them. The only snag I've encountered is the rubber part comes apart fairly easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for the kids and easy access for the whole family

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    OK ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem well made and hold a charge. However, they’re difficult to position in your ear and unless you go with a tight fitting cushion, there’s no bass and no volume. The tight fitting cushions make your ears hurt! I would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey KK33,
      So sorry to hear of the fitment and comfort issues that you are running into. The sound quality issues that you are describing, are directly related to an ill fit. We would like to provide you with a few solutions. When you get a moment, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice , sound quality is ok.. Light weight..fit perfectly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a less expensive alternative and I could not be happier. I am typically a Bose girl and I own the QC20 but wanted a wireless option. These were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for my daughter and she loved them. Therefore, my other daughter loved the quality of the earbuds and I decided to get one for her too. I really recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t turn the volume up like I need it to talk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my two sons and they love it. They use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Eat Buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to pair with my new LG TV. I can watch TV without disturbing others. They are easy to charge and pair. Very satisfied with the performance of these ear buds. M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my earbuds!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About these headphones for myself during Christmas. This has been the best purchase ever. I went back and bought two additional head phones for my friends such a great stocking stuffer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look awesome so so sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound are ok look awesome but the phone calls are horrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not so bad at all!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my wife and she loves it and thought that it’s expensive...

    I would recommend this to a friend