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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 10,260 reviews
  • Rated 5 out of 5 stars

    The perfect companion gift for a new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBuds True Wireless Earbud headphones for my husband. The perfect companion gift for a new smart tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a nice entry level wireless earbud option. The sound is very good. It connected to my samsung phone quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more h VW olume

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the fact that I wear hearing aids and thus have to take them off to use the ear buds is a downer. But I’m still glad I bought them and use but the volume isn’t adjustable enough for me.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, if you check out in your quick start guide you can adjust the volume, EQ modes, and be aware mode. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Very good quality headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter used these until she decided she wanted different headphones. She gave them to a friend and still work great!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    straight trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that these earbuds were not adequate for the workouts that I do, they were falling out after a couple of jumps, and the loudness of these earbuds is garbage, I took them back to the store the next day and bought the elite active 75t by Jabra. If you are on a budget there are still way better options and for 30 bucks more you can get the the anker spirit x2 for 79.99 here on best buy, going to be way better for your workouts then these will be. Don't waste your money on these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really in love with these little earbuds. They're super portable and easy to charge. The only downside is that the battery life isn't great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are reasonably priced alternative compared to the $150 ones. I don’t use headphones much so I don’t need the trendy styles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were cheap and I didn't expect a lot. But they are really pretty good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while I am at the gym to listen to music. They work very well for what I need them for! Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent value for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are a good value for the price but it depends what you are using them for. Because of the size it is a bit hard to get a good fit. The only other drawbacks are the battery life and relatively slow recharing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound easy to control options with either ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this pair of earbuds both for s Sound and performance. Battery life is great before additional charge. Fitting is comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working in less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and before the month the right bud stopped working. It seems like it was not charging properly. I tried to return at Best Buy but they said it was not returnable at that time without insurance. It was less than a month! Anyway, after contacting manufacturer and sent back to them I got a refund to by an item in their store. I am happy with how fast they processed the refund and will give a try. I got a different model and my older son, too. Both are working like a charm so my younger son could just got a bad one. Kudos for the company. Not so happy with very short window to return in Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great great earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earbud for my husband. He loves it too much. He uses it everyday at home and at work. Bought it for great price. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are ok for the price. Sound quality is average not great. And fitment is awkward due to earbuds being so bulky. These are good for short periods of use and good to leave in a locker at work,school,etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use them myself, but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a bunch of these to my family for Christmas in 2019. Everyone loved them, so I guess they must be pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for $29. They work as well as my Airpods. I use them for streaming movies on my iPad and making calls on my Note 9.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    DO NOT BUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give these a 0 star I would. From the second I got them out of the back had connectivity issues. Would only connect to the right ear bud. When I finally got both to connect (60 minutes later) when I would try reach up to adjust the earbud I would lose connection. Tested it on both my Android Moto Z3 and IPhone 8 and had the same issue. If this wasn't bad enough the battery life is pretty much non-existent. So if you are interested in a glitchy device that offers about 2 hours of play time these are for you.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey oreoorey,
      We are all very sorry to hear of the troubles that you ran into. Definitely sounds like a defective set, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Y.Alva

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my Husband. He says they are great! They are compact, comfortable, and recharging is fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking that I had to replace my AirPods I purchased these as a back up but I could feel them in my ear so I just wasn’t feeling it. But to my surprise my AirPods were perfectly fine and I didn’t have to replace them at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for if your on the move

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great I work in a kitchen and don’t have to worry about a wire or anything I just pop ilthem in and boom I’m ready to go.

    I would recommend this to a friend