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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 10,260 reviews
  • Rated 5 out of 5 stars

    Please replacement earbuds are pretty darn nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds replaced the ones that we purchased. So far they have worked well and very happy with them. Excellent earbuds!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have odd shaped ears, or something, because no matter what I have done these will not stay in place. The sound is not terrible when you hold them in but everyone can see the impracticality of that.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, you may need smaller ear tips which you can purchase any 3.5mm size to better fit. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Air pods basically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you. And if your not all about name brand this does the job. I see these becoming real popular soon. A hidden steal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been ok. We had some issues with the left earbud not working and tried all troubleshooting JLab recommended. They ended up needing to replace the pair, and customer service was great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price...but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researchingthis product, I purchased a pair. Unfortunately, all the negative reviews are correct. The price is the best thing about these airpods. Sound quality is poor, distortion and unknown noises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Broke but good service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stopped charging after about 90 days. I contacted the manufacturer and they replaced. No problems with second set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these cheap on black Friday. Sound quality is decent, not great. They don't sit in ears great. If you use them for 30-45 minutes at a time they aren't bad. Longer than that and they'll be uncomfortable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than. Apple brand. I usually go for the cheaper brand caus I am cheaep like that. Asian people are cheape like that .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these for Christmas for me. I wasn't sure if I was going to like them or not. They are actually very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my nephew for Christmas gift, they looks good let’s see what’s his reaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. So much so that all four family members own a pair. These are great for a Christmas gift for teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price paid. You will be extremely happy with the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great EarPods for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great EarPods for the price! I love the easy access to volume, track selection, and phone controls. The charger is connected to the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The buds are comfortable but need frequerecharging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are comfortable and the charging system easy to work with, Ubfortunately I have had several surprise cut offs of service due to the loss of the electrical charge needed to operate these wireless headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JP airpod

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this airpod. I think it has value for it's money. I bought it for my self.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ehh, maybe not the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my dad who only uses them at night, but he says that when he inserts them, he feels that his whole ear is blocked. Good soundproof but the volume is so low! I, Myself even tried to raise the volume from the phone and the headphones by following the instructions but the volume is every low! I want to return them but I think it’s already to late since we have had them for a little over a month. I wish he would of tested them sooner versus weeks after I gave them to him!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Alo7,
      Sorry to hear of the volume issue that you are reporting. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Jlab j tunes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my guy i think last one broke. But since last jlabs he likes it so i purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product- Very happy with this product and anyone would find value in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Airbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these. Easy to charge seeing the charging port is attached! One of my best purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. I have bought a pair for each member of my family so far and would totally buy again.

    I would recommend this to a friend