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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 10,260 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Love the noise canceling. They’re amazing! Would definitely recommend and purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for me. No volume contol though, easy enough to circumvent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good to have and not having to worry about the wires getting caught on anything where it could get pulled out of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more silence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a wonderful experience doing the online purchase, it was fast and really easy to do it, also to pick it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are ok and if you not using them all the time. If you gonna use alot this would not be the best product. Thry dont sound good in ear when talking on the phone it's like a muffle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. Do not buy. Took them back 2 time. Then finally returned them and got the Apple air pods.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good if you like using the right ear only. The left ear links to the right one but sometimes it cuts off. And there is no way to connect just the left side.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey hans,
      We are very sorry to hear of the connection issues that you're running into. Phone calls as you know are indeed through just the right bud, as it is the control unit. Connectivity should be very strong on this unit, up to 40 feet. Sounds like a bad unit, unfortunately. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    JBuds are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 daughters and I brought these wireless earbud headphones but we all returned them because they would not stay in the ear properly. I will recommend them because they may work perfectly for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I returned it only because

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it only because the sound was not strong I can't say it's a bad product it just didn't fit my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband really loves them They have good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these to anybody that wants to have any wireless connection they have a good sound qualification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Cheaper then Apple and work just as good if not better. Saved me money.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not stay in my ear. So a few times I almost lost it. It would not always connect to my phone. Sometimes. when It was turned off it would connect to my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey leelee,
      So sorry to hear of the number of issues that you have run into. We do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    JLab Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large. Do not fit my ears properly and fall out all the time. Connecting to my MacBook Pro is hit and miss. Pay more...get better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, but the thing that bothers me is the fact that you have to press to get the functions going and having these earbuds in your ear while pressing hard on it is scary. I rather the tap to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of earbuds and this was the second set that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had a bad experience with the ear bud headphones I only used them for few months and they stop working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our kids love these ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole reason we bought these is for our kids for Christmas. They have enjoyed them and take them every where they go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stays in ear, will keep falling off, though the sound quality is ok, but mic is too low, not suggested for audio calls

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money earbuds. A great buy for personal use as well as for gift purposes. Got them for $29 in black friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to try some earbuds tried it for the first time I fell in love with them I would recommend these air buds to anyone

    I would recommend this to a friend