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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 10,260 reviews
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Empty sounding. Bass is not that good and the pieces fall out to often from my ear. Even the other ear choices were not very good. They are ok, but not my first choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super cool device and covers all the expectations that are needed of the product to cover my entire satisfaction

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Jlab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were okay headphones for the price but they weren’t loud as I would’ve liked them to be and they kept falling out my ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Jlabs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Its been 10 months and still working great. I would highly recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and planning to give the others as a gift. I am very satisfied for the price I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these daily and loves them. They work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. They don't have enough power so if you like loud music it may not be a good fit for you. I meant okay to watch videos and simple stuff.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im assuming it would be good for people with larger ears, but it looked way too big on me and kept falling out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re ok if you’re on a budget

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But expect tinny sound with zero bass response. Do yourself a favor and get the latest AirPods, you’ll thank yourself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 60 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting 6 months before we made up our mind to make purchase. Fits nicely in our media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband that works outdoors. He is happy with how clear The sound is and comfortable they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great they dont fall out of your ears and I used them in a shop bending and lifting nothing fell off my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to sneak and listen to music at work. The sound quality is just ok. But it serves it purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw these for $50 so thirty m thought why not give them a try. The sound is not great and at times had trouble pairing them to each other. Battery life wasn't great either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Decent buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this with android phone and pretty nice to have for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Eye Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, only down side me is I use them at work and the phone volume is a little too low and can’t be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds, economic and durable, so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 15 year old granddaughter for Christmas. She loves them. Says there is no outside sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my uncle so he wouldn’t have his phone up to his ear while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Didn’t last a full year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just save the money and buy a better pair. When they worked, they sounded great. But they didn’t last a year.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv