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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 10,260 reviews
  • Rated 5 out of 5 stars

    Jbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave these as a Christmas gift. They really like them and was pleased with the comfort of the fitting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT BAD

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE TURNED OUT TO BE A GOOD BUY FOR MY 14 YEAR OLD SON.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones didn’t have problem with it. But mine didn’t last that long dropped it couple times and after that stopped working I had it for at least 6 months with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present and the simplicity and clarity of these EarPods amazed the recipient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I didnt like was that you can only hear a conversation from a call only thru one headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to try out truly wireless earbuds. I absolutly love them and even got a friend to get a pair as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not to happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a hard time getting them to stay connected to my phone. Sometimes they show they are connected and they are not.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little holiday gift for somebody. Got this little bad boy during the holidays Black Friday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds don’t fit well and fall out. The mic doesn’t work well with phone, listener has problem hearing me clearly.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the issues you are having and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have air pods and decided to have a second pair of headphones for work. These are a disappointment. The sound isn't clear and no bass with the music. Returned same day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter for Christmas. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time to connect to my phone. They're a smidge to big for my ears, but I can deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using these ear buds make listening to music from your iphoneXr easy and even answering the pgine is quick also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and fast shipping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product we wanted but can’t give proper review until after Christmas because it’s a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and fast shipping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product we wanted but can’t give proper review until after Christmas because it’s a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black color wireless earbud. Good value for the money and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenage nephew and he said they hurt his ears. The inside of his ears began to hurt after a few minutes. If you have small ears they may not work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I recommend to anyone looking for reliable headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I've been having issues with the ones I got off Amazon with them cutting in & out. As soon as I turned them on, I could tell the bass & sound quality weren't even close to the ones off Amazon. Even with the bass boost, these were lacking. I had these 2x as loud. I let them charge & tried again & it still didn't help. I returned them right away. The ones from were the same price range as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought then for my nephew he really likes them and if he loses them we are not out a lot of money

    I would recommend this to a friend