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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 10,260 reviews
  • Rated 5 out of 5 stars

    best wireless I've used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to put my phone in the gym locker with the music on an pick up reception any where in the gym. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a birthday gift for my young niece, she was very excited. She uses them all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper is something better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift or idea if you don’t want to buy apple AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it for $29.99!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 4 of these for Thanksgiving as gifts and my friends loved them. It's totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and work really well. I have tried other brands and like these the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds for a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds and they sound great! My wife really enjoy them and I will purchase a pair for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called customer service, and the agent I spoke with was very helpful and made the process very smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    1 stat rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume isn't clear. It still slips out of my ear. And it disconnects all the time from my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Ninarose,
      So sorry to hear of your experience with your jbuds air headphones. Definitely sounds like you received a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you up and running with a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Absolutely great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless Bluetooth headphones. Absolutely love them, great for a walk, workout or just to ignore people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband and my 7 year old. They both love them and I get peace and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are bluetooth. Not hard to sync with bluetooth mp3 (sandisk) or a tablet, Comfortable. Easy to charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    “Just not for me”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. Connected well. Sound was fine. But she didn’t find them comfortable. Returned and bought an AirPod style headphone. It’s all about the fit, I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too Big for Daughters Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked fine they were just too big for my daughters ears so we had to take them back for a refund.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for about 8 months. Had to send in to replace with a better pair. Paid alittle extra for a better quality pair. The company honored it's 1 year warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Don't get near loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds don't get near loud enough. They do not get anywhere near the loudness of the wired earbuds that came with my Samsung phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Lennard,
      So sorry to hear of the low volume that you are reporting. The jbuds air should be putting out 99 db. Sounds like a defective unit, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Budget wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple of minutes using the buds the voice gets distracted and not clear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Arjun, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say too much since I’ve only owned this product for a couple of weeks, but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I share these.. they have a great range and work well. Just wish they had more bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones a month ago and I loved them and I will tell all my friends about these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother in the Island and he has been very happy Very good choice... Get it...

    I would recommend this to a friend