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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 10,260 reviews
  • Rated 5 out of 5 stars

    Seem fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have airpods so decided I don't need them anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Works great. Charges fast. Case could have a longer cord.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Started messing up in less than 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these in black for 2 years before they broke so i decided to buy them again this time in white, however after some time the left ear bud began buzzing constantly. After that it started going down hill to the point where it wont even charge fully only going up to half and lasting less than an hour AT BEST. I'm extremely disappointed i thought these head phones would've been as good as my old ones but they aren't

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for running/cycling. Not my favorite as they fall out of my ears often and randomly turn on/off. The range is also much shorter than my airpods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth, it is by perfect for me. I have recommended to my friends already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Economical airbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, economical earphones that are convenient and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. The 2 years warranty on parts and labor was a big reason I bought these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift and I have to say my mom loved it! She has not complained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work good and do everything they claim to do. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reynaldo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying at the Yonkers store. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound! Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great Christmas present purchase. My LOVES them. Pairs very well with her iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my cousin on Christmas. He loves the extra boost and absolutely loves the product.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little dissapointed but you get what you pay for. Ear buds constantly upair from the phone. You get less than 8hrs on battery

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Drob25,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually i do not like to use wireless headphones. But these are amazing. I would recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fall out like airpods do, definitely worth the price! Fast charge time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in best buy store and was quick and easy also fast shipping! Great quality wireless headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones - no issues or hesitation recommending

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for a decent price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. He says they are the most comfortable earbuds he's ever owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're larger than most earbuds, and I have trouble remembering all the different button presses needed to access their functions while I'm wearing them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they work great other times not so much. That being said, $40 is a lot more realistic than the price of Apple products.

    I would recommend this to a friend