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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 10,260 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Good if you don't mind size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Cons: for me they're too big to be wireless and in ear. Not as loud as I hoped. Not as discrete either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey BurgerFoe,
      So sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model, that will fit your lifestyle better.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds perform precisely as advertised. They are fully worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked really well for the price. But they are not as durable as i thought they might be. I have since upgraded to Beats

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing charging brick and had to purchase it separately. Unfortunately checked this after 8 months. :(. Otherwise good product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jasmine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service I would like to recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is ok but does not meet my expectations. And the device a little to bigg to fit in ears. May reduce size of the device and weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my wireless earbuds that's compatible with my android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and works better than pricier earbuds. Great product and value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds for some reason keeps going dead after like 30 minutes. But when u first turn them on the say it's 100% . It just goes dead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paired them with my iPhone and iPad and am pleased with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for a gift for my niece she love it and she says they work awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who loves to listen to music, and she loves is so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my girlfriend who is in the army and she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted it to my nephew and he loved it. I'm planning to buy one for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a lil uncomfortable after 6 months of use they have started to give me problems, the price was great so I’m not upset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dailies

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big or too small. Not bulky and the charging usb is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music, talking and video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds. They are a great edition. They are very convenient and low key.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but overall product didn't last long it broke very easily and wasn't worth the money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we would love to know how these broke. Please know that any manufacturer's issues are covered under our two year warranty. Please contact our customer support team so we can assist you in filing a claim. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, but stopped functioning properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But the Bluetooth functionality became erratic to the point that they are unusable within a month.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey CoolChris,
      Sorry to hear of the connection issues that you ran into with your jbuds air. We would like to have the opportunity to troubleshoot the issue for you. When you get a chance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great sounding earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the sound of these! I am definitely glad I purchased these!

    I would recommend this to a friend