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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 10,260 reviews
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, always quality stuff with this brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    J buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds they work great, haven't had any problems with them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. best thing is I got them from deal of the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wirelesswi

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Would recommend to anyone looking for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bluetooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woerks excellently...I will highly recommend without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Can’t beat this quality at this value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this small compacted can store them anywhere use them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I expected. Would recommend this to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbus works great my wife loves them. I'll recommend this to a lot of friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but they don't have as many features as i'd like in totally wireless buds. Need to be able to control more media

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to work out and when I drive I absolutely love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the sound and size, got a better pair from amazon, for half the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I use all days I love it, I’m very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery doesn't last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds didn't sound bad but the battery only lasted about an hour. I returned them for the Bose, big price difference but well worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my boyfriend for a Valentine’s Day present. He absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using them for work just wish they would grip more they fall easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only get 4 hours of time announces very loudly that the battery is low wakes you up. Then says goodbye after 4 hours and wakes you up again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only good for the gym...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality was terrible, difficult to connect to phone, only plus was bass sounded good while playing music..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Terrible,
      We are very sorry to hear of the reported call quality issue. The jbuds air, should most certainly provide you with clear quality call audio. Sounds like a defective set, our sincere apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Product served no purpose for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones had latency issues, as well as connectivity issues out of the box. They have almost 1 second of delay. They would cut of when paired with a laptop. My phone call quality dropped. I had some customer complain that I sounded like I was in a tunnel. Ultimately switched to a wireless gaming headset that does NOT use Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Milant, we're sorry for the issues you experienced with the JBuds Air. We're happy you've found that the gaming headset fits you well. If you have any other issues please reach out to our support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one perfect for those not like apple product.

    I would recommend this to a friend