Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 10,260 reviews
  • Rated 3 out of 5 stars

    Ears are so so

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might work for most but I could never get them to stay in regardless of the size rubber ear plug I put on it!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think very good headphones, my wife enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too big so they didn’t fit in my ears. Really wish I could’ve experienced them more but I just gave them away.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Lili, we're very sorry that these buds didn't suit your ears properly. Perhaps our GO Air will be better suited for you as they are 20% smaller than the JBuds Air. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great for working out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they are really comfortable and I can use them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds were perfect for my young son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought three different sets as gifts great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Wikk buy in the future as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever!!!!!!!!!!!!! I love it!!! Great sound and quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has truly allowed me to listen to music good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Earbuds would not pair together

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good. Unfortunately, the two ear buds would not successfully pair together.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey melissa,
      We'd like to help get you paired back up. We are close to 100% getting the JBuds Air re-paired over the phone. When you get a moment, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Budget buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay for the price, but the fact that the charging cable is connected to the charging case is a definite downside.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday on a good deal so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work very well easy to set up and good clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kids love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And MUCH less expensive than the competition. Quality is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and awesome quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and awesome quality We really like this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact charging and carrying case so I don’t lose them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves them

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got them for Christmas and loves the sound and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband love these

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this case work well for my husband he love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. Not sure how they tested out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad for talking good for listening

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want to do is listen to music then these are good headphones. However if you want to communicate with them then look elsewhere. The mics are hidden in the earphones where you put them in your ear canal. So when speaking your voice sounds muffled to the other party. Not sure why the placement of the mics are where they are.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv