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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 10,260 reviews
  • Rated 3 out of 5 stars

    Grate for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dose not last long , calls are horrible they look very cool to wear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big and bulky

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, but to bulky for an ear canal. Keeps falling off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have a horrible echo or feedback to the person you are speaking too also you sound very muffled to them. I could not hear my husband at all. He says the sound quality is good so if you just want for music I guess they are fine

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Gretchenr2,
      So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may get you into a new unit under warranty.
      If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO. jlabaudio-conv

  • Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sucks the caller on the other end has difficulties hearing you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's poor, dont buy it, it's really sux and poor quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Great wireless headset for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this wireless headphones it’s not the best but good for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if it is sold @$30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and I am finding difficult to hold in my ear .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little too big

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is good. For my wife, it was a little too large.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t hold a charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! I bought these and for the 1st month or so seemed to work great. After the 1st month or so they don’t charge/hold a charge. When I turn them on it says battery full but then about 10 minutes later it says low battery and will just stop working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color but when I use them my ears start hurting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Comes out of ears every minute. Sound is ok. Overall ~~~

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you paid for…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great, but too bulky, I prefer my galaxy buds better…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good. Hard to hear. Quality not there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You cant expect much for $50 earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average but you can’t expect much from $50 earbud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok..its alright. Falls out hear alot. Risk of losing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a little more work. Won't always stay in place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what you buy. Quality is not great and do not fit good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Earbud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the Earbud, but is hard to make them stay in my ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if not needed for long periods of time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren't bad. The main downside is the battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Hurt my ears when being used. Would fall out easily

    No, I would not recommend this to a friend