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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 10262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 10,260 reviews
  • Rated 3 out of 5 stars

    It's ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin as a gift and he didn't really like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for sports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my son. He seems to like them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great The Voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it and Good Production. I tell my friends!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep in my ears. Charger sucks. Would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This product was too works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was too large for a person with small ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is small and useful, it was uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent entry level wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t too good. They don’t last too long per charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for the price. the sound quality can be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears and was not comfortable. I return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The headphones stopped charging after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall - I would not recommend this product. The good: The audio was OK The bad: the earbud never seated properly in my ear and constantly fell out. This happened all the time, even when doing small tasks around the house. They are a lot larger than the apple earbuds, and really stand out ( in a bad way). The voice calling was awful, especially to those on the receiving end. I would frequently have to transfer conference call to my phone due to the amount of ambient noise picked up around me. Even in the car, it sounded like was in an wind tunnel. I noticed the talk time had gotten continually getting worse over the course of 3 weeks. Today they stopped charging. $50 dollars down the drain. Spend the extra $100 and buy the apple ear buds

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Joe1972
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little difficulty in use but compatible to all mobiles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too big for the ear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feature is too big, so it's uncomfortable for the ear part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok type

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok type product,main it’s difficult to stay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty cool little rarbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just fine for the cost for sure. All done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Audio is ok, Mic is horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is bearable, although the bluetooth cuts in and out. But the microphone on this is horrible. Nobody I call can hear me and I end up just disconnecting the bluetooth to talk directly on the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey SubyStud,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok earbuds for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife but were too big for her.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds if your on a budget it’s okay but not the best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmm ya the t we were going through our wedding weekend we can

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these when they 1st arrived. Within a few months one of the earbuds stopped working. So upset. Luckily I purchased the warranty. Geek squad replaced, and so it’s been a year and they are still working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, nice we are glad to hear you love them. If you ever need anything feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Just note, you also have a 2 Year manufacture's warranty that you can take advantage of as well. Thanks for the support :)

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent lil ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad Usually go for Apple But these do just fine

    I would recommend this to a friend