Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRWHT82
- |
- SKU:
- 6344785
Customer reviews
Rating 4.2 out of 5 stars with 10262 reviews
(10,262 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worse buy ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these during the holidays and didn’t use them right away. I started using them for the past month, and now one side is so muffled you can barely hear the muffled sound the other one is very staticky. Don’t waste your money
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey akliving,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Returned them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had these for a couple of days before I returned them, and purchased the galaxy buds i intended to get from the beginning. Maybe if you have never used a bluetooth, these would work. They sounded ok but wouldn't stay connected.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shamal,
So sorry to hear of the troubles that you experienced, our sincere apologies. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit more as to your experience.
We want to help you
#FINDYOURGO
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great bang for the buck.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The JBuds Air True Wireless Headphones are a budget friendly wireless headset that offers an extensive feature set for the price. Let’s look at the pros and the cons: Pros- IP 55 Dust and water resistant. Built in equalizer. You can choose between Signature, Balanced and Bass Boost. They all work but I think the Signature sounded best. Sound was average. Not terrible but there is a difference between the JBuds Air and more expensive wireless headsets. However, it was better than I expected for a $50 headset. Nice charging case. Cons – Phone mic sound not good. I tested it with a friend and it sounded distant and metallic. Any background sound made the voice quality drop out. They are a bit large for in ear earbuds. The earbuds stayed in place but it felt awkward. I found the controls a bit awkward to use. So are the JBuds Air True Wireless Headphones worth buying? It depends. First you have to set proper expectations. They are not going to the best sounding, offer the best battery life nor the best fit. However, you got a lot for your money for $49 that the competition cannot match at this price point. If you are looking for the best sound, take a pass but expect to pay 3 times the price. For basic everyday use and decent quality, you can’t go wrong.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Lasted 1 month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked them when they worked . Lasted 1 month then the right side ear bud is now dead and won't charge, turn on, or pair to the left earbud.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey ADDtheSUN,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
Rated 1 out of 5 stars
Stay away from this product.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend... It goes bad very quickly and is very large. Super expensive and not really sweat proof. Charges poorly. Buy something else.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Horrible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted a month. Then right one wouldn’t charge more than 50%. It also wouldn’t connect to the left one automatically. Had to push and hold button every time to get it on. Also, didn’t have great sound. Wouldn’t buy again!
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Cre333,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running.
We want to help you
#FINDYOURGO
Rated 1 out of 5 stars
The Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are planning to listen to music, this is not the product for you. The 14 hour battery life was extremely misleading. The battery life was less than one hour listening to music. Very disappointed in the misleading marketing.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that this was a bad investment Due to my Samsung earbuds I purchased then they never made it to me the only ones at the time were these Just as I thought they do not perform well No one can ever hear me
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tree,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 1 out of 5 stars
Terrible have already stopped working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on Aug. 20th didn’t use but maybe a dozen times and in the middle of something I was listening to they stopped working. They were fully charged and only been using them about 5 minutes.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Rated 1 out of 5 stars
Do not buy!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!!!!! They worked for just over a year. JLabs wants me to pay shipping to send back and then they will email a voucher to buy another JLab product. Not worth the time and money!
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry to hear this. Our 2 year warranty policy is outlined on our site if you want to get a better idea of the policy and how it works we encourage you to check it out. We are more than willing to replace your product through out policy. -JLab
Rated 1 out of 5 stars
Not What I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are kind of stiff and it is very had to press the buttons on it. Also u can't connect them solo so u always have to have both out of the case. Sometimes it hard to charge them as well and not really a comfortable fit.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Allen,
Sorry to hear of the couple of issues that you ran into. We would like to offer up some advice, tips, and pointers, that may help. We'd also like to provide you with a few options. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
We want to help you
#FINDYOURGO
JLab Audio
Rated 1 out of 5 stars
Jbuds wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked fine, then did not want to even cut on. As if they were dead but they were fully charged. Had to return them not even two weeks later.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit comfortably. Can't change treble or bass. The plug in cord is very short. Have to plug into usb port. Cost extra for plug Adapter. Not worth the high price.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Every time I use them I experience an echo and whenever I’m talking to someone they can barely hear me. I’ve turned the volume to the max and there’s no difference. I WOULD NOT RECOMMEND THESE.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Day40,
So sorry to hear of the issues that you have run into with your jbuds air headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery life
Rated 4 out of 5 stars
True Wireless on a budget
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JLab has been a consistent innovator in budget price headphones. The Air True Wireless follow that same formula delivering a lightweight pair of true wireless earbuds which hit above their weight class. Pro: Lightweight Comfortable Compact carrying case Decent battery life Fast pairing Clear voice quality Great noise blocking Cons: Almost no bass Music laks depth Overall: These are not headphones designed for an audiophile. They are designed to be budget level option for those who wish to have true wireless earbuds. As such, the sound quality is lacking even though the functionality is there. These earbuds have almost no bass. They are relatively quiet but still get the job done. The controls are easy to use as the entire side of the earbud is a button. This makes it easy to find and easy to access, even when you are wearing gloves. In some ways, I find these controls to be superior to the touch sensitive controls on the JLabs much more expensive wireless elite earbuds. The case is also much more compact. Conclusion: You will not find a cheaper set of true wireless earbuds. If freedom from wires is your priority over sound, this is the set for you.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Save your money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter; the units paired easy enough but the left ear bud was inoperative. Did an exchange, same problem with the new. Returned these and purchased the Samsung ear buds—they work flawlessly.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Poor,
So sorry to hear of the issues with the left bud. Two units in a row with the same issue is really rare. Hopefully you were aware of the fact that phone calls will only be through the right bud. We are happy to hear that you have found some headphones that work for you. For future reference, we are always here to help with any tech issues you may have. We may be reached either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
We want to help you
#FINDYOURGO
JLab Audio
Rated 1 out of 5 stars
battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only the right one the battery is draining so fast it seems like every time i wanted to use it the right one always low battery but the left one always full
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Anne,
We are very sorry to hear of the issues with your jbuds air. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit under warranty.
We want to help you
#FINDYOURGO
Rated 1 out of 5 stars
Hate these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they never pair the firat time. They rarely pair the second or third time and never do get voice and audio. I waste more time just trying to trouble shoot. And this is for phone and tablet.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Rated 1 out of 5 stars
Not good battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't any better that head phones. Battery life sucks. They never last even half of rhe work day. I have to listen to the real world even though I bought a $60 pair of earbuds
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stops working after 2 months. The company warranty claim require u to send it back before they are willing to do anything which means shipping cost. Please don’t buy any product from this company.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mainliner
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives.
We want to help you
#FINDYOURGO






