Customer Ratings & Reviews
- Model:
- EBJBUDSAIRRWHT82
- |
- SKU:
- 6344785
Customer reviews
Rating 4.2 out of 5 stars with 10262 reviews
(10,262 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the JBuds Air True Wireless Earbud Headphones as a great value option for wireless audio. They appreciate the impressive sound quality, long battery life, and comfortable fit. However, some users have expressed concerns about the volume and microphone quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
OK Product, now the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this from some other site, use for a day and it was not comfortable to ear also sound was not too great. It is very hard to take a phone call from this ear buds, other end voice is very low.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Not for runners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price and being true wireless is what appealed to me with these headphones. I went on one run during a hot day and the sweat caused these headphones to fall out after a mile. For the rest of my run I couldn’t get them to stay. Then I bought winged gel earpieces to replace the ones that come with the Jbuds but that made them stick out like an inch that just felt awkward and on top of that wouldn’t fit in the case. Even if the headphones had fit perfectly the sound quality is flat and had a constant static even outside of my house where there is less interference from my electronics. I returned these within the week. Two stars for quick connection and a cool case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey SeanD,
So sorry to hear of one, the fitment issue, and two the disappointment in sound quality. We may have a few pointers/troubleshoots to provide you with. When you get a moment, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
muffled when i speak
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well its great fo listening to music. and ignoring the world but completely is no good for speaking into. Everyone has said to me that i sound muffled .
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Connection
Rated 2 out of 5 stars
Will be returning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent several hours trying to connect these to my phone. Never could get the right one to connect. Tried to start over then neither one would connect. I’m over it!
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey mary,
We will be able to get these paired up for you in under 3 minutes. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through the pairing process.
We want to help you
#FINDYOURGO
JLab Audio
- Cons mentioned:Connection
Rated 1 out of 5 stars
Sounds like music under water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these are significantly worse than the apple ipods, and even worse than cheap amazon headphones... they are on par with dollar store headphones, except they are $50. Biggest waste of money. I didn’t think I was so sensitive to sound quality until I purchased these. It’s better to either spend a little more and get better quality, or just go for the really cheap ones. To make things worse, after only a couple weeks, only the right one . Wish I didn’t miss the 15 day return policy.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Justina,
So sorry to hear of your total disappointment with the JBuds Air. This has been a wonderful unit for us, and we sincerely regret that they did not work out for you. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with some options.
We want to help you
#FINDYOURGO
JLab Audio
Rated 3 out of 5 stars
Ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like these were supposed to come with 2 different ear buds. I only got one. The smaller of the 2. Can use but disappointed about not having the other one. Will review sound and ease using when I use them.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sister. She loved it. She lost it though.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom got these and she loved them but two weeks later they wouldn't charge, she replaced them and the same thing happened. She has replaced these 3 times because of the same issue. She bought me these for Xmas ( for some reason) and they were great until they stopped charging, I exchanged them and now the new pair won't connect to my phone. You'll spend more money replacing these, just try a different brand.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nope,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set under warranty.
We want to help you
#FINDYOURGO
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, I loved it and would highly recommend it to others
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Good buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does a good gob. I would buy it again.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
For the price, okay sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the case has 500 mah of charging capacity. Sound isn't real impressive, but not horrible either. Call clarity is pretty good. Paired with my phone easily enough.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Jlab ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these earbuds today, Omg I just love them!! Love how theres no wires! Very cool! :)
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m learning how to use these & so far they are neat!!
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Poor sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these earbuds based off reviews and the price.Set them up and tried to listen to music but got nothing but a muffled and distorted sound from the right earbud.I tried resetting and pairing the earbuds together as it says in the manual but did nothing.The left ear bud work fine but the right earbud would not work at all then would just sound distorted like the bass was too high.I returned these after one day and picked up a pair of Anker soundcore earbuds and they are great!!!
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jtct,
Sorry to hear of the couple of issues that you encountered. Should you ever give us another shot, please note that we are always here to help either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t.
We want to help you
#FINDYOURGO
JLab Audio
Rated 2 out of 5 stars
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a pair for my step dad that seemed okay, he used them for a while with no problems. Got a pair for my uncle (step dad’s brother) and apparently ever since he’s had them only one earbud will work! Since we have an identical pair to compare to, it has to be some weird defect with the ear buds, it’s disappointing, he has been listening to just one ear bud for some time. Seems like product quality consistency may be a bit lacking here.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, there's a large possibility the single non-working earbud is just not connected. Please try troubleshooting to pair both earbuds together.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device.
3. While in the case, tap each earbud sensor 4x quickly, one at a time
4. Take both buds out of the case keeping them within 2 inches of each other
6. Pair them to your device's Bluetooth.
If this doesn't fix the issue please reach out to our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
Charging Case Died After A Week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to purchase my new JLab total wireless earbuds for only $45.95 at Best Buy, however, I was totally bummed out only after a week. When they say you buy cheap you get cheap...believe me, it certainly applies to this product. I got great use out of the ear buds for about three day and then the charging case just failed on me. I followed the instruction, charged the buds multiple days, and nothing. This is truely a CHEAP, NOT WORTH BUYING product. When I called JLab customer support to explain my situation, the rep was totally unhelpful, uncaring, and unprofessional. Save your money on this product. I DO NOT RECOMMEND THESE WIRELESS EAR BUDS. There's a reason why it's priced sooo much lower that the others on the market. They really are cheap in quality. Go with the other brands, even though they're priced a bit higher, you'll get better quality.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JonathanB,
We are very sorry to hear of your disappointment in the JBuds Air. This has been a very strong unit for most. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Rated 2 out of 5 stars
fit is deal breaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i screwed up and didnt really use these until the return date went by. now they just sit in my car. maybe ear canals are different but for me these are just absolutely horrible. they wont stay in my ear, the little rubber piece easily comes off and moves, gets oiley and for get it. they fall out , a few times i nearly stepped on it , another they almost feel into a sewer. i dont use them. i cant.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Rated 3 out of 5 stars
Needs to charge often.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of months. Needs to be charged often.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Good for a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a little over a year now, Been fairly careful. They were great for a long while till recently other than the right one has gotten progressively quieter over time. Nowadays the right one is quieter, and both have a static noise in the background while i do things, was apparent as I listen to rock, but in a discord call the static was really apparent.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 3 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are OK. Bass so-so. Uncomfortable to wear for long periods.
This review is from JLab - JBuds Air True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend






