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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 260 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers have good things to say about the JBuds Frames' sound quality, comfort, price, and battery life. They appreciate that the glasses are lightweight and easy to use, and some even find them suitable for kids. However, customers have concerns about the fit of the glasses, the volume of the audio, the weight of the frames, the design, and the pairing process. Some users have found that the glasses don't fit all glasses well and can be too heavy, causing discomfort or displacement of the glasses. Additionally, some customers have experienced issues with the volume and pairing of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 260 reviews
  • Rated 5 out of 5 stars

    Review of JLab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described! Very useful when you can't Blick out all other sound!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at work loved these. I think I started a trend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciated it came in handy for sure thanks bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Some great design elements, and good price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for JLAB True Wireless JBuds Frames These JLAB JBuds are really in their own category. They don’t go in your ears; they attach to the frames of your glasses or sunglasses. As someone who never finds earbuds fit well, these are a great alternative. The sound is basically projected into your ears from the buds. The sound quality is good, considering it’s not in your ear. I found the Bass Boost to really just be a Less Trebel setting, but the overall frequency response in either mode was fine for listening to tunes on a walk or while sitting still. The buds clip onto almost any frames, although I found my regular glasses, which have cylindrical stems, were a little tricky to get the clips to go over. The buds also come with little silicone sleeves that slip over the clips for very thin stems, but they didn’t help with my problem. Thus the one star ding. They also come with a nice soft, padded case that hold the buds, the sleeves, the charging cable, if you like, and still has room for your sunglasses. I thought this was a great idea, as an alternative to the ubiquitous charging case. The buds themselves have magnetic connectors for the charging cables. I was unhappy to see that they were not reversible. You can attach them only one way or the magnet doesn’t work. Run time is said to be eight hours, which if true, will be great! You can use them to answer a phone call with a single click or summon Siri or Google with a double click. Each bud has only one button, which is nice and simple, but multiple options means using the left or right button and single-, double-, or triple-clicks to maximize the features. Not hard, but does take some getting used to. For the price point, I found these buds to be a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product indeed, I hope they keep making them in the future

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good ideal but didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality not that good thought it would be personal but people can hear what you're listening to so you can't turn it up i paid too much for this

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great earphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Love that they are not irritating my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't attach them to my glasses tightly. They kept popping off. I returned them and received a full refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Frames wireless audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when walking around and keeping hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect audio for me!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw these Frame Audio clips, I knew I needed them! I wear in-ear hearing aids and work in a virtual world. I can either take my hearing aids out and use earbuds, or use over the ear headphones. These Frame Audio clips are the answer! Opening the box was the hardest part. That box is glued in every direction! I used scissors to cut along the 'scissor cut here' line, but even then I had to destroy the box to get the instructions out. The audio clips were easy to set up and configure to my laptop. You definitely want both clips in order to get sufficient volume of sound. I had them playing music and asked my husband who was five feet away if he could hear them and he could not. Talk about music to my ears! This allows me to use virtual meeting programs and keep what the other person is saying private. The bag is really nice and the clips come with rubber bands which slide on to keep them to the right size for the temples on your glasses. This is probablly the area that could be improved over time so that you don't have to change bands when you change glasses. Maybe more of a clamp? Anyway, these Frame Clips are wonderful for those who cannot use in-ear ear buds. Get a pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father day gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loved it. It was a father day gift from my kids

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection and low volume levels. Doesn’t have a real worth of money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Not worth it at all. Dont waste your time on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Interesting Concept - works for those w/ Glasses

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab - JBuds Frames Wireless Audio for Your Glasses - Black is a great concept that works great for those who wear glasses regularly. They eliminate the strain on your ears that regular and long day use of earbuds often give. While not completely private, the sound is focused directly towards your ears allowing minimal volume to go a long way! I found these JLABs to be an interesting concept and reasonably executed. I like not having to put earbuds in and out all day long and could still answer the phone or connect to webcalls without having to change what I was already wearing - glasses. Biggest issues I see is that they seem to be designed specifically for wire-frames or extremely thin plastic frames. My normal plastic frames have had the units fall off when I take off the glasses occasionally and the plastic clips are stretched a bit farther than I am comfortable! PROS - JLAB quality and innovation - Great overall sound - Easy Bluetooth connection - Quick charging, long battery life - Bulky but not heavy! CONS - Not ideal for frames other than wire frames. - Clips could potentially break easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound not so great on headwind when you're cycling.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We will pass it along to our product team.

      With love from the Lab,
      JLab Support jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wanted to like them badly! Just could not.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but they don’t stay on my glasses at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we're sorry to hear this! In your package should be some silicone sleeves that help the frames fit on glasses for a secure fit! Please give those a try as that should solve your problem! If you have any other questions about fit please reach out to support@jlabaudio.com or refer to this article: https://www.jlab.com/blogs/news/fitting-your-jbuds-frames -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy this again, sounds bad . Both don’t work at same time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    interesting devices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these JLAB True Wireless JBuds mini speakers for your eyeglass frames are an interesting concept. Mini bluetooth speakers which clip onto your eyeglass frame. I found these mainly useful to listen to phone calls, podcasts and other voice driven sound. They provide limited sound fidelity for music although they have two modes which are used to enhance sound through increased bass and another sound profile. Frankly I did not expect much in the way of audio capabilities. As for setup and operation they have a button on each speaker which is used to control various functions and with some common functions between each and others which are left and right specific. The speakers were a bit finicky to pair via bluetooth, but ultimately I was able to pair them and put them to use. One of the good things about these devices is since they are placed near your ears (not in or on) they do not affect your ability to hear ambient sound making you aware of your surroundings. For the same reason they are not immersive. Phone calls are clear and the microphones on these units do a good job of picking up your voice with good quality. Pros: - compact - discrete - 8hr battery life - good for spoken content - comes with a little storage bag Cons: - not great for music - finicky when pairing

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Volume
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not the best sound...but a good idea...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what I was expecting from the JLAB True Wireless JBuds Frames,although I thought its a cool idea to have wireless speakers that attach to your glasses, thereby facilitating the ability to be aware of your surroundings rather than sealing out all ambient sound. The mounting is secure but only on the right kind of frames, I found they were more secure on thinner metal frame arms and less secure on thicker plastic frames and would sometimes pop off the frames. Charging is easy but its with proprietary magnetic charging ends rather than micro usb so if you lose the cable you cant charge your Jbuds Frames. Pairing is easy and so is charging but thats where the good news ends. Sound quality is sub par, no matter what EQ setting you choose inlcuding the "Bass Boost" setting. Volume, even at the highest setting is too low and its hard for the JLAB Frames to be heard over the ambient noise in anything but the quietest surroundings. They work for phone calls as well, but the same issues mentioned above make them less than stellar. I gave the JLAB Frames 3 stars as its a cool idea and if you go in with your eyes open I guess someone will find a use for them, me personally, not so much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea behind this product is great but so unreliable i couldn’t get the two pieces to pair and each battery only lasted 30-ish minutes

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv