Customer Ratings & Reviews
- Model:
- EPRORBLK123
- SKU:
- 6211312
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the JBuds Pro Signature Wired Earbud Headphones, particularly praising their sound quality, price, comfort, and durability. Many customers are impressed with the sound quality, saying that it is great and sounds better than most gaming headsets or earbuds. The price is also seen as a positive aspect, with customers saying that it is quite good for the quality of the earbuds. Additionally, customers find the earbuds to be comfortable and durable, with some even owning them for several years.
This summary was generated by AI based on customer reviews.
Not what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit that I didn't even try them out because upon opening they were too lightweight and not what I was looking for, so I returned them and used the money to add to a pair of the refurbished Samsung buds. I needed something to hold me down until I purchased a better quality but it would have been a waste of money.
I would recommend this to a friendNot Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side stopped working after 1 month. They have been used lightly and did not last, but too late to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only wired earpiece I have are the beats and the iPhone earpiece, so it hard to compare it to that.. I juts got it for a gift
I would recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones didn’t even last a month. I bought them because I figured they would last since they are coming from Best Buy. I was wrong
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Shelly,
Sorry to hear of the troubles. They should most certainly last longer than a month. We warranty this unit for a solid two years, and will gladly get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I plugged them into my computer the sound was terrible. You can hear static and the sound goes in and out. I regret buying these.
No, I would not recommend this to a friendNo fit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an OK product only and did not fit in my ears well
I would recommend this to a friendDecent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are a good price but the sound quality could be way better but you get what you pay for.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact earpieces that don’t fall out easily from your ears. Ok sound
I would recommend this to a friendNot expecting the sound quality to be that bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound awful. For $10, I don't have any high expectations but I seriously didn't expect the sound quality to be that bad.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ashley123,
We're very sorry to hear of the poor sound that your Pro Signature Headphones are putting out. Sounds like you may have a bum pair. We do cover all of our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Friday between 8am-5pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Short Life Span
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok, but they only lasted for about 4 weeks. I would not recommend, unless you are looking for disposable earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
We are sorry to hear that your JBuds Pro headphones quit working on you. We've got your back under warranty however. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
They do not stay in my ears...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with purchase. Ear buds do not stay in. Sound quality is ok.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Lots of white noise and poor audio quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this earphones but was very disappointed with the poor quality of sound during calls.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, please reach out to our customer support team so we can address this issue and make it right. -JLab Audio
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 weeks after we bought it and had to buy another brand for 2x more.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
They were ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were not that loud. Very flimsy witless are much better
No, I would not recommend this to a friendIrritated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has already broken in less than a month. I will never purchase again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
god for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Audio - JBuds Pro Signature Wired Earbud Headphones - Gray/Blue not so good
No, I would not recommend this to a friendJust ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok, not very well made, sound ok, I would probably look at something else
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started static noises on the second day of purchase.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new set.
Kind Regards
#TeamJLab Customer Support
No sound in one ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had these buds a month yet and the sound in one ear is already gone. I will be bringing them back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey JDuds,
We're sorry to hear of the sound issue that you ran into, compounded with the fact that you just purchased them. We do cover all of our Bluetooth headphones with a two-year limited warranty, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Friday between 8am-5pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Not a bad purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids use for school on their laptops. Not a bad purchase.
I would recommend this to a friend